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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Izabel Lok
Verified Buyer
“Online purchase are very convenient!”
Helpful Report
(CHINESE) - Posted 3 years ago
Joyce Fu
Verified Buyer
“very good food, my dog is very like to eat.”
Helpful Report
(CHINESE) - Posted 3 years ago
Abigail Bourne
Verified Buyer
“I love ❤️ these guys! Great products fast delivery and excellent customer service! What else could you ask for!!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sarah Sing
Verified Buyer
“Very easy and great service!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Fanny Ko
Verified Buyer
“Very reliable and quick delivery. I kinda like the idea of a repeated order at discount cos then you won’t run out :0)”
Helpful Report
(ENGLISH) - Posted 3 years ago
Poh Ang
Verified Buyer
“Love to shoin Vetopia! Reliabe, responsible and efficient! Excellent customer service! They have wide range of good products! Thanks”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Goods is fine, but very below-standard delivery service, has no regard of punctuality, broke promise of delivery date twice and I had to go to another shop to buy dog food to keep my dog fed. What a joke.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Stefanie Chow
Verified Buyer
“Speedy delivery + great selection. I like that they have a loyalty program with points.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sing Lau
Verified Buyer
“Every Good”
Helpful Report
(ENGLISH) - Posted 3 years ago
Kingsley Lau
Verified Buyer
“Vetopia has become my main platform for pet products. The prices for most of the products seem to be roughly the same as local pet stores around my area. They also are contactable and responsive through WhatsApp, which has been especially useful for me when it comes to the recurring orders that I set up. The company does lock you into buying a product multiple times before you can cancel your recurring order, which does offer inflexibility and when I set it up initially, I wasn't informed of this. But aside from that surprise, I've never had any other issues. Their delivery times have also been phenomenal in my experience as I've always received my order the day after ordering, even when I put in my order in the evening.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Quick delivery, clean & tidy package, user-friendly order system. Highly recommended!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Winnia Lai
Verified Buyer
“Reasonable price and efficiency service, love to come back again!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Diane TANG
Verified Buyer
“Delivery ahead of expected schedule however this time two boxes (12 prepackaged pouches per box) were not sealed. Some of the saucy chunks of meat were meshed inside. Slightly questionable and bit disappointed”
Helpful Report
(ENGLISH) - Posted 3 years ago
I Tong
Verified Buyer
“Good service and prompt delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Staice Liu
Verified Buyer
“Very good purchase”
Helpful Report
(ENGLISH) - Posted 3 years ago
Greco Leung
Verified Buyer
“Inflexibility order system”
Helpful Report
(ENGLISH) - Posted 3 years ago
Summer Cheung
Verified Buyer
“quick delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Carol Law
Verified Buyer
“fast and accurate delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Heath Li
Verified Buyer
“the delivery time of vetopia is great, basically will receive the items within 2 days.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Winnie Luk
Verified Buyer
“非常值得信賴的公司，運貨快，司機有禮。”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 3,158 reviews
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