Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“efficient service”

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(ENGLISH) - Posted 3 years ago

“All is good will shop again”

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(CHINESE) - Posted 3 years ago

“Fast delivery”

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(CHINESE) - Posted 3 years ago

“The speed of delivery quite fast. Once placed the order, second day can receive the order.”

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(ENGLISH) - Posted 3 years ago

“Many choices, Fast delivery, price reasonable. Will keep ordering here!”

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(ENGLISH) - Posted 3 years ago

“Excellent after sales service ( responsive and helpful ) and prompt delivery. I communicated via WhatsApp.”

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(ENGLISH) - Posted 3 years ago

“good response and fast delivery”

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(ENGLISH) - Posted 3 years ago

“Very speedy delivery and package was secured nicely. Will definitely recommended to all pet lovers.”

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(ENGLISH) - Posted 3 years ago

“Very impressive shopping experience with Vetopia. I placed the order on Sunday received the product the next day.”

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(ENGLISH) - Posted 3 years ago

“Deliver every 3 months, reliable, a peace of mind!”

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(ENGLISH) - Posted 3 years ago

“Vincci was very helpful as always.”

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(CHINESE) - Posted 3 years ago

“送貨快，服務好。如果能提供多點優惠，價錢平一點，就更佳。”

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(ENGLISH) - Posted 3 years ago

“It really helps my dog.”

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(ENGLISH) - Posted 3 years ago

“The delivery service is super quick. The items are good and lots of chooses.”

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(ENGLISH) - Posted 3 years ago

“有些商品返貨有點兒耐”

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(CHINESE) - Posted 3 years ago

“Great service, product and vet support”

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(ENGLISH) - Posted 3 years ago

“good service😊”

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(CHINESE) - Posted 3 years ago

“I had already informed your company that I would like to cancel the order for every 2 months, however, no one reply to me and I am truest disappointed with your company.”

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(ENGLISH) - Posted 3 years ago

“他們送貨很快，效率高，會繼續回購!”

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(ENGLISH) - Posted 3 years ago

“I have always found the staff at Vetopia very professional. From the vetenary services delivery of food and administrative communications. It is very important for our family to have this type of service available to us.”

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(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,796 reviews