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Vetopia Reviews

4.7 Rating 2,651 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,651 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer service and rapid delivery.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quick delivery. Have a good track of the delivery process. Efficient service. Will buy again.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“如下次有關產品有改變（包括包裝），可以通知客戶，感謝！！”

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(ENGLISH) - Posted 3 years ago

“fast delivery, price resonable”

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(ENGLISH) - Posted 3 years ago

“It's an awesome store keeps me buying quality products from them. Service always excellent as expected. No negative comments at all”

Helpful Report

(CHINESE) - Posted 3 years ago

“發貨---快有環保袋盛載---乾淨還送小罐頭---貼心”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quick delivery after order.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very helpful and offered constructive advice. Highly recommended!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I am so glad I found Vetopia online. The recurring order really helps for when I am away and any new orders are delivered asap. Their customer service is extremely sweet too making sure we receive the delivery.”

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(ENGLISH) - Posted 3 years ago

“Fast delivery and convenient”

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(ENGLISH) - Posted 3 years ago

“Good service , punctual delivery , reasonable price . Will continue to order Royal Canin and other products from Vetopia !”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Poor response to my recurring order.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Amazing Service !!!!”

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(ENGLISH) - Posted 3 years ago

“Excellent service”

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(ENGLISH) - Posted 3 years ago

“Very good! I will keep purchasing the product.”

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(ENGLISH) - Posted 3 years ago

“Vetopia has my cat's favorite food and litter products. Their delivery is always swift and my cat always enjoys the little treats they add on.”

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(ENGLISH) - Posted 3 years ago

“Good service and products.”

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(ENGLISH) - Posted 3 years ago

“Online service is easy delivery fast and have lots of products to choose will definitely introduce to my friends”

Helpful Report

(CHINESE) - Posted 3 years ago

“Quick response and so responsible”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I just popped up at their shop just when they were about to close. All of the team working at that time received me with a smile and were really helpful showing a deep knowledge of their products and offering solutions. Great service!”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,651 reviews