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Vetopia Reviews

4.7 Rating 2,540 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,278
 Metrics
4.7
Based on 2,540 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Anonymous
Verified Buyer
“Very fast delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Peggy Chan
Verified Buyer
“Very effective and well managed service delivery! Nice experience of purchasing here.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Super helpful staff who go out of their way to make sure your pet gets what they need.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sharon Lau
Verified Buyer
“Very efficient. Delivery is arranged the next day after order placement. Attached a little gift too :)”
Helpful Report
(ENGLISH) - Posted 3 years ago
Rajesh Sidhu
Verified Buyer
“I desperately needed canned food for my dog which was out of stock from all of my usual sources. I had never used Vetopia before but decided I didn't have much of a choice. It was a great choice in the end - the food was delivered within 24 hours and furthermore, the customer service was great. Will definitely be using them from now on especially since I live near Science Park and the options are limited and expensive.”
Helpful Report
(ENGLISH) - Posted 3 years ago
David Kan
Verified Buyer
“Fast Delivery !!”
Helpful Report
(ENGLISH) - Posted 3 years ago
David Pan
Verified Buyer
“Easy to shop and brisk delivery. Good shopping experience.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Aska Lo
Verified Buyer
“很快送貨。送貨員很有禮貌。”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jacky Wan
Verified Buyer
“Easy to use”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“回覆快和送貨速度快。”
Helpful Report
(CHINESE) - Posted 3 years ago
Dorothy Lee
Verified Buyer
“I’ve been glad to find Vetopia. variety and high quality pets product, delivery is in efficiency manner and will definitely introduce to others. Thanks”
Helpful Report
(ENGLISH) - Posted 3 years ago
Zan Bibi
Verified Buyer
“Good selection of items! quick delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chun Kit Wong
Verified Buyer
“extraordinary fast delivery”
Helpful Report
(CHINESE) - Posted 3 years ago
Freeman Ho
Verified Buyer
“Very good and on time”
Helpful Report
(ENGLISH) - Posted 3 years ago
Pinky Yiu
Verified Buyer
“This is the fourth time I order from Vetopia. Very efficient and I love the kind reminder through email.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wing Yee Phyllis Chui
Verified Buyer
“Every month , I order the DM food for my cat(Westin & Marie) They love the food very much. Also, the delivery service of Vetopia is on time. Really appreciate their excellent service and food🥰”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ching Yi Yee
Verified Buyer
“Fast delivery with good quality. Purchased many times and will keep on.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jennifer Mak
Verified Buyer
“fast delivery, reasonable price”
Helpful Report
(ENGLISH) - Posted 3 years ago
Rachel Otremba
Verified Buyer
“Out of stock on my second bag which caused the inconvenience otherwise was great.”
Helpful Report
(ENGLISH) - Posted 3 years ago
SIT WENDY
Verified Buyer
“Speedy delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,540 reviews
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