Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,868 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,868 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“So many products to choose from. Very quick delivery.”

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(ENGLISH) - Posted 3 years ago

“I’ve been placing recurring order from Vetopia, so I won’t overlook to order necessary food and regular “medication” like heartgard and Braveto. And it always comes with a complimentary snack/food. Delivery service is flexible.”

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(ENGLISH) - Posted 3 years ago

“落單簡單網上回覆快多優惠如果可以全中文就更好啦”

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(ENGLISH) - Posted 3 years ago

“Very nice and keep contact”

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(CHINESE) - Posted 3 years ago

“Fast delivery”

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(CHINESE) - Posted 3 years ago

“speedy delivery👍🏼 wish offering attempting discount for recurring order more variety on medical items such as 腎興”

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(ENGLISH) - Posted 3 years ago

“Easy to find what I wanted and very efficient delivery.”

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(ENGLISH) - Posted 3 years ago

“Swift delivery”

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(ENGLISH) - Posted 3 years ago

“The service & delivery are excellent!”

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(ENGLISH) - Posted 3 years ago

“I hv stated clearly on the order form about the delivery date cos I had not returned hk before that date. However, the delivery was arranged before the date. Fortunately, i could be accessed by my mobile phone and the delivery was cancelled eventually. I would suggest you to pay more attention to customer request to prevent recurrence of similar cases. In addition, I noticed your new promotion (less 12%）was launched a few hours of my order placed. I had a bit sad.”

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(ENGLISH) - Posted 3 years ago

“Quick delivery”

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(ENGLISH) - Posted 3 years ago

“Why I can’t redeem the point for purchase?”

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(ENGLISH) - Posted 3 years ago

“efficient service”

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(ENGLISH) - Posted 3 years ago

“All is good will shop again”

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(CHINESE) - Posted 3 years ago

“Fast delivery”

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(CHINESE) - Posted 3 years ago

“The speed of delivery quite fast. Once placed the order, second day can receive the order.”

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(ENGLISH) - Posted 3 years ago

“Many choices, Fast delivery, price reasonable. Will keep ordering here!”

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(ENGLISH) - Posted 3 years ago

“Excellent after sales service ( responsive and helpful ) and prompt delivery. I communicated via WhatsApp.”

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(ENGLISH) - Posted 3 years ago

“good response and fast delivery”

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(ENGLISH) - Posted 3 years ago

“Very speedy delivery and package was secured nicely. Will definitely recommended to all pet lovers.”

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(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,868 reviews