Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,542 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,542 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery every time.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Speedy delivery!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“excellent same day shipping”

Helpful Report

(CHINESE) - Posted 3 years ago

“Speedy delivery, good service!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast delivery and response to questions”

Helpful Report

(ENGLISH) - Posted 3 years ago

“So convenient! Especially I live far away from the city, even HKTVMALL doesn’t come here, but Vetopia delivered!!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Flexible delivery, will purchase again.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Super convenient for Lamma people since the cat food could be delivered to doors.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Great products and fantastic service. I've always had a great experience dealing with the Vetopia team. I almost exclusively shop for my pets here vs other online retailers, especially as they have a good rewards program.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Good services”

Helpful Report

(ENGLISH) - Posted 3 years ago

“訂購後，很快就收到。”

Helpful Report

(CHINESE) - Posted 3 years ago

“Efficient”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Excellent range of products and prompt service”

Helpful Report

(ENGLISH) - Posted 3 years ago

“The staff of Vetopia is very friendly even the driver, who always chat with us upon delivery. The only thing I could think of is the price of the product which is not as competitive as other pet shops. Overall we are happy as being a Vetopia’s customer.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Vetopia is a very reliable online pet shop! :)”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quick delivery but it’s more expensive”

Helpful Report

(CHINESE) - Posted 3 years ago

“服務非常好，兩天便收到貨！”

Helpful Report

(CHINESE) - Posted 3 years ago

“good services, but delivery time should be improved”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Vetpia ships real quick , i got my order in 1 day !!!!!!!!!!!!! The products r really nice but I would love to have more hamster products or small animal products . Not all are the best options of course and changes can definatly be made to small animal products.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I am extremely happy to order from Vetopia. My dog was suffering from gastric infection due to food poisoning and I was in desperate need for I/d digestive care or otherwise he would have nothing to eat. I placed an order via Vetopia and asked for asap delivery. To my surprise, the cans arrived on the same day I placed the order. Amazingly efficient service.”

Helpful Report

(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,542 reviews