Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Customer service through WhatsApp was great, very responsive and helpful”

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(ENGLISH) - Posted 3 years ago

“Cheaper than other vet and the price is reasonable, I will come back next time!”

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(ENGLISH) - Posted 3 years ago

“Good service with quick delivery. Very helpful for busy parents.”

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(ENGLISH) - Posted 3 years ago

“I love the Harness especially for hip weakness dog, I can easily handle him when going upstairs (we are in living on 2nd floor).”

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(ENGLISH) - Posted 3 years ago

“Nice and professional service! Responsible for pet’s health”

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(ENGLISH) - Posted 3 years ago

“Great selection of products and even better customer service. I've been using their subscription service for all my fur babies' needs and it makes it so easy since you set it and forget it. I would absolutely recommend.”

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(ENGLISH) - Posted 3 years ago

“Fast and convenient delivery”

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(ENGLISH) - Posted 3 years ago

“efficient delivery services!”

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(ENGLISH) - Posted 3 years ago

“Delivery fast and reliable”

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(ENGLISH) - Posted 3 years ago

“Deliver very fast. Appreciate it :)”

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(ENGLISH) - Posted 3 years ago

“Efficient ordering process and speedy delivery. I reached out to them with some questions about the items I wanted to order and was met with courteous and helpful responses and arrangements. Highly recommend Vetopia!”

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(ENGLISH) - Posted 3 years ago

“Please update my delivery address. My record is China Building. Your record is Bank of China Building. Everytime takes time to clarify with the courier and made the delivery late”

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(CHINESE) - Posted 3 years ago

“Good Service”

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(ENGLISH) - Posted 3 years ago

“Overall service is excellent.”

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(CHINESE) - Posted 3 years ago

“The delivery was unexpectedly fast, no matter the staff who delivers or does the customer service are also very helpful, efficient and polite. I would strongly recommend Vetopia to anyone else who have pets!”

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(ENGLISH) - Posted 3 years ago

“服務很好，購買方便，解釋詳盡”

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(CHINESE) - Posted 3 years ago

“Very efficient service, delivered on the following day after making order.”

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(CHINESE) - Posted 3 years ago

“Very efficient. Speedy delivery. I enjoyed the service and will definitely shop in Vetopia again.”

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(CHINESE) - Posted 3 years ago

“prompt delivery and always well packed!”

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(ENGLISH) - Posted 3 years ago

“website is user friendly and fast delivery”

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(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,796 reviews