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Vetopia Reviews

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I like their "very fast" delivery, I'd experienced a few times I got the stuff just the next day!”

Helpful Report

(CHINESE) - Posted 3 years ago

“Prompt delivery in good packing”

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(ENGLISH) - Posted 3 years ago

“Good Good Good”

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(ENGLISH) - Posted 3 years ago

“Speedy delivery!”

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(ENGLISH) - Posted 3 years ago

“Fast delivery. Perfect”

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(ENGLISH) - Posted 3 years ago

“Great platform, very easy to use, especially for prescribed food.”

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(ENGLISH) - Posted 3 years ago

“Great line of products. Everything I have purchased so far has been very good quality at decent prices. Customer service was super helpful when I was having questions about a harness.”

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(ENGLISH) - Posted 3 years ago

“I really like the delivery from pickupp, i can locate all time, i know when they come that’s great, and buying online is easy user friendly , no complaint”

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(ENGLISH) - Posted 3 years ago

“Good delivery and good products”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Got my online order very fast as promised. Products are cleaned and well-packed. more than sufficient expiry (Dec 2023). A free complimentary chicken canned comes with the order. Since my dog is on a strictly renal program, this free gift has passed to a young pal of my neighbor.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“In general delivery service was speedy. Offer a good choice of products.”

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(ENGLISH) - Posted 3 years ago

“Very satisfied :)”

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(ENGLISH) - Posted 3 years ago

“Efficient and well arrangement”

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(CHINESE) - Posted 3 years ago

“All products are well tolerated by my dogs and it is delivered quickly. Thank you!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Good Price.”

Helpful Report

(CHINESE) - Posted 3 years ago

“reasonable price, efficient delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“We got referral by the vets shop, and was told using the code we would be entitled for a discount, however when we input the code and it was invalid, also we registered which supposed to give us a first time buy discount code, which was only sent after we paid our order…. Apart from this everything was alright.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Stable supply of pet food and medication. Timely delivery. Professional website.”

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(ENGLISH) - Posted 3 years ago

“The delivery arrangement is prefect.”

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(CHINESE) - Posted 3 years ago

“Services provided by your sales and courier were very good. But it is a pity that the delivered RC Puppy were due to expire in October 2022 that was considered not really fresh.”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,796 reviews