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Vetopia Reviews

4.7 Rating 3,075 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,738
 Metrics
4.7
Based on 3,075 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Anonymous
Verified Buyer
“My first experience purchasing from Vetopia and I found the website easy to navigate and the delivery service very efficient.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chloe Lui
Verified Buyer
“Very quick pick up of products arranged, making it easier to buy items for my pets when in emergency.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sylvia Sylvia
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Condy Lok
Verified Buyer
“If I want to get 30% discount , I have to place 3 recurring orders that I cannot changed . I felt very disappointing that arrangement when I placed the order. The policy and description which have showed in a clicked little box. Consequently I must pay back the full price if I didn’t need the rest recurring order. I feel sad for this arrangement and I would not place any order from your company in future !”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Love the UI design, clean and user-friendly however, wrong emails reminded me to complete purchase even after I paid money and it happened in my last two purchase experiences recently, please see how to fix it”
Helpful Report
(CHINESE) - Posted 3 years ago
Catty Tong
Verified Buyer
“準時送貨, 送貨員也很有禮貌！”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“送貨安排非常快速！”
Helpful Report
(ENGLISH) - Posted 3 years ago
Susanna Pun
Verified Buyer
“Nice customer service Nice after-sale service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Excellent shopping experience. And felt the business development with massive passions.”
Helpful Report
(ENGLISH) - Posted 3 years ago
YANHUAN HUANG
Verified Buyer
“Very efficient.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“They always send the boxes to my home within 2 days! So efficiency!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Martin Wu
Verified Buyer
“Speedy delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Delivery is quick. Good product range.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Nicole Hofstein
Verified Buyer
“An amazing reliable online store backed by practicing Vets - nothing better than this!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Li Stephen
Verified Buyer
“GOOD SERVICES”
Helpful Report
(ENGLISH) - Posted 3 years ago
Yin Lee Lee
Verified Buyer
“Vetopia’s overall service is good and reliable, in particular I could usually receive the delivery in the following day after my order.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Order delivered on next working day. No need to have extra stock up.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Twinky Tsui
Verified Buyer
“One of the cans has little damage but does not affect the quality”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“The online shop is very easy to navigate and the items I have ordered were delivered within a reasonable timeframe and all correct.”
Helpful Report
(ENGLISH) - Posted 3 years ago
MI Lau
Verified Buyer
“My pet loves the treat very much!!!”
Helpful Report
(CHINESE) - Posted 3 years ago
Vetopia is rated 4.7 based on 3,075 reviews
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