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Vetopia Reviews

4.7 Rating 2,651 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,651 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Efficient delivery with good quality products”

Helpful Report

(ENGLISH) - Posted 3 years ago

“user friendly.”

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(ENGLISH) - Posted 3 years ago

“User friendly website and Fast delivery”

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(ENGLISH) - Posted 3 years ago

“My dog has been eating it for more than 10 years. I like it. It is juicy and can be added with water. It is very convenient.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I was most impressed recently when I made a mistake with the size of my order. I ordered 4 kgs instead of 400grams! Ended up buying 2kgs. It was handled very well by Vincci who credited me the difference between 4kgs and 2kgs and the larger bag was returned.”

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(ENGLISH) - Posted 3 years ago

“Nice delivery”

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(ENGLISH) - Posted 3 years ago

“Recurrent order 唔識玩”

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(CHINESE) - Posted 3 years ago

“Impressed with the efficiency of my online purchase. Though i mess up my recurring order, help from the whatsapp staff was helpful and they rectify it for me. Delivery was prompt, ample notification from delivery dispatcher, and when asked to leave item at gate, they sent a photo to show item is delivered as requested. Overall, happy customer”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Good , very convenient and helpful. Will refer to my friend.”

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(ENGLISH) - Posted 3 years ago

“I really recommend Vetopia. The products are always available and extremely fast delivery by attentive and smiling delivery people.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“非常差的購買經驗! 估計不會再購買了。”

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(ENGLISH) - Posted 3 years ago

“Great service, organized setup. I greatly appreciated your service and offering”

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(ENGLISH) - Posted 3 years ago

“Very easy to use and always prompt delivery!”

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(ENGLISH) - Posted 3 years ago

“Very fast delivery, and great customer service”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Online booking access easily. Very clear to the cart and variety of products both for dogs and cats. Once I place the order, will get order confirmation by email immediately and next day delivery. The driver is very polite and patient and give me notice in advance I am very satisfied to order my pets food through Vetopia”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Great selection on the website, super quick delivery with all products in tact and complete”

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(ENGLISH) - Posted 3 years ago

“買開，但最近兩次都冇大包裝，要轉買細胞”

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(ENGLISH) - Posted 3 years ago

“Very good 👍🏻”

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(ENGLISH) - Posted 3 years ago

“Convenient, save time & nice price”

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(ENGLISH) - Posted 3 years ago

“A happy shopping experience, v convenient and speedy delivery, amazing !”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,651 reviews