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Vetopia Reviews

4.7 Rating 2,651 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,651 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Very quick delivery. May use a bag instead of a box for sending small nor fragile item.
Helpful Report
(ENGLISH) - Posted 3 years ago
Great aftersales service
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(ENGLISH) - Posted 3 years ago
Fast delivery, good service, nice dealer. Also surprising gifts on every order!
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(ENGLISH) - Posted 3 years ago
good contact and timely delivery
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(ENGLISH) - Posted 3 years ago
Thanks for the prompt delivery! I received the order in only two days.
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(ENGLISH) - Posted 3 years ago
送貨快,有禮貌,價錢實惠且多優惠。
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(CHINESE) - Posted 3 years ago
OVERALL SERVICE IS GOOD ESPECIALLY THE DELIVERY SERVICE
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(ENGLISH) - Posted 3 years ago
Good service and delivery is very efficient
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(ENGLISH) - Posted 3 years ago
Very good service and prompt follow up
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(ENGLISH) - Posted 3 years ago
Fast and accurate
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(ENGLISH) - Posted 3 years ago
Polite n efficient service
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(ENGLISH) - Posted 3 years ago
Very fast delivery
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(ENGLISH) - Posted 3 years ago
Very effective and well managed service delivery! Nice experience of purchasing here.
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(ENGLISH) - Posted 3 years ago
Super helpful staff who go out of their way to make sure your pet gets what they need.
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(ENGLISH) - Posted 3 years ago
Very efficient. Delivery is arranged the next day after order placement. Attached a little gift too :)
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(ENGLISH) - Posted 3 years ago
I desperately needed canned food for my dog which was out of stock from all of my usual sources. I had never used Vetopia before but decided I didn't have much of a choice. It was a great choice in the end - the food was delivered within 24 hours and furthermore, the customer service was great. Will definitely be using them from now on especially since I live near Science Park and the options are limited and expensive.
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(ENGLISH) - Posted 3 years ago
Fast Delivery !!
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(ENGLISH) - Posted 3 years ago
Easy to shop and brisk delivery. Good shopping experience.
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(ENGLISH) - Posted 3 years ago
很快送貨。送貨員很有禮貌。
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(ENGLISH) - Posted 3 years ago
Easy to use
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(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,651 reviews