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Vetopia Reviews

4.7 Rating 2,651 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,371
 Metrics
4.7
Based on 2,651 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“perfect service as usual”
Helpful Report
(ENGLISH) - Posted 3 years ago
Frank Ngan
Verified Buyer
“Fast delivery and great service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Allan Li
Verified Buyer
“Good and Smooth”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“I help my friend buying cat food Sorry cant give comments”
Helpful Report
(CHINESE) - Posted 3 years ago
Aster So
Verified Buyer
“Quick response time, speedy delivery. The best pet supplies store in town!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Efficient delivery service.”
Helpful Report
(ENGLISH) - Posted 3 years ago
匿名
Verified Buyer
“Good service”
Helpful Report
(CHINESE) - Posted 3 years ago
Jennifer Wu
Verified Buyer
“Site is easy to use and navigate, and customer service is excellent.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Man Kit Hui
Verified Buyer
“reliable service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ann Chan
Verified Buyer
“Fast delivery every time.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Speedy delivery!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Karl Yuk
Verified Buyer
“excellent same day shipping”
Helpful Report
(CHINESE) - Posted 3 years ago
IVY WONG
Verified Buyer
“Speedy delivery, good service!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Benjamin Liu
Verified Buyer
“Fast delivery and response to questions”
Helpful Report
(ENGLISH) - Posted 3 years ago
Yolanda YANG
Verified Buyer
“So convenient! Especially I live far away from the city, even HKTVMALL doesn’t come here, but Vetopia delivered!!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Rocco Chan
Verified Buyer
“Flexible delivery, will purchase again.”
Helpful Report
(ENGLISH) - Posted 3 years ago
MY Liang
Verified Buyer
“Super convenient for Lamma people since the cat food could be delivered to doors.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Great products and fantastic service. I've always had a great experience dealing with the Vetopia team. I almost exclusively shop for my pets here vs other online retailers, especially as they have a good rewards program.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Angela Au
Verified Buyer
“Good services”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“訂購後，很快就收到。”
Helpful Report
(CHINESE) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,651 reviews
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