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Vetopia Reviews

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It’s wonderful to have the support of Creature Comforts’ exemplary vets, but also so incredibly helpful to be able to reorder prescription medication with not only such ease, but such efficient delivery - such a great and greatly appreciated service.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fastest Delivery.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I wonder that my order has been missed not once. Usually, the delivery starts less than two days,sometimes even a day, but when I did not receive the delivery notice for two days, after checking with your staff, then delivery notice comes immediately. That means your staff need my reminder to delivery my order. It is not acceptable right? Anyway, hope this not happen again. Thank you”

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(ENGLISH) - Posted 3 years ago

“Good service”

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(ENGLISH) - Posted 3 years ago

“送貨哥哥有禮，多謝禮物”

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(CHINESE) - Posted 3 years ago

“Excellent customer service and rapid delivery.”

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(ENGLISH) - Posted 3 years ago

“Quick delivery. Have a good track of the delivery process. Efficient service. Will buy again.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“如下次有關產品有改變（包括包裝），可以通知客戶，感謝！！”

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(ENGLISH) - Posted 3 years ago

“fast delivery, price resonable”

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(ENGLISH) - Posted 3 years ago

“It's an awesome store keeps me buying quality products from them. Service always excellent as expected. No negative comments at all”

Helpful Report

(CHINESE) - Posted 3 years ago

“發貨---快有環保袋盛載---乾淨還送小罐頭---貼心”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quick delivery after order.”

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(ENGLISH) - Posted 3 years ago

“Very helpful and offered constructive advice. Highly recommended!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I am so glad I found Vetopia online. The recurring order really helps for when I am away and any new orders are delivered asap. Their customer service is extremely sweet too making sure we receive the delivery.”

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(ENGLISH) - Posted 3 years ago

“Fast delivery and convenient”

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(ENGLISH) - Posted 3 years ago

“Good service , punctual delivery , reasonable price . Will continue to order Royal Canin and other products from Vetopia !”

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(ENGLISH) - Posted 3 years ago

“Poor response to my recurring order.”

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(ENGLISH) - Posted 3 years ago

“Amazing Service !!!!”

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(ENGLISH) - Posted 3 years ago

“Excellent service”

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(ENGLISH) - Posted 3 years ago

“Very good! I will keep purchasing the product.”

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(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,796 reviews