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Vetopia Reviews

4.7 Rating 2,544 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,281
 Metrics
4.7
Based on 2,544 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Monet Ma
Verified Buyer
“If add the previous order that I can easy to repeat the goods”
Helpful Report
(ENGLISH) - Posted 3 years ago
QQ Ng
Verified Buyer
“Quick delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Purchase online was straightforward and efficient. WhatsApp responses were sufficiently prompt but the online chat on the website took half a day to respond and no one answered the phone.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vivien Or
Verified Buyer
“Good services”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chung Yan Leung
Verified Buyer
“Very well customer service! I noticed that I forgot to use the coupon so I apply for refund. The customer service helped me a lot and the refund process was very smooth.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Margaret Lee
Verified Buyer
“Best eshop for pet parents”
Helpful Report
(ENGLISH) - Posted 3 years ago
Simon Wu
Verified Buyer
“Very convinient. Order arrived within 2 days. Price is very reasonable. Highly recommended”
Helpful Report
(ENGLISH) - Posted 3 years ago
May Yeung
Verified Buyer
“Delivery was lightening fast . Ordered Sunday & received anallergenic & treats by Monday. Range of options for my very allergic dog terrific”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jackie Mak
Verified Buyer
“quick delivery”
Helpful Report
(CHINESE) - Posted 3 years ago
Horlick Ho
Verified Buyer
“Very good service. HAVE BEEN REORDER FOR MANY TIMEEE.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Connie Leung
Verified Buyer
“I m from CCBA , want to do some pet shop promotion , Can contact your marketing, ? My contact is 9648 4990 - Connie Leung”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Freya Chan
Verified Buyer
“Excellent service 👍”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Vetopia consistently offers high standard quality product selection. Delivery services is fast. Packing is always clean and tidy.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wrennie Shing
Verified Buyer
“Super fast delivery and responsive customer service, not to mention the quality of their curated products.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Very fast and efficiency ， highly recommend”
Helpful Report
(CHINESE) - Posted 3 years ago
FOK HELEN
Verified Buyer
“The fastest delivery I have every received! Prices are fair for this kind of service. The vetopia team are amazing with after sales help or questions about products. Wish more online shops are like this. 10/10 will buy again”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“They have products that others may not have. Really appreciate the simple platform and quick delivery. Everything was on point. Will definitely order again from Vetopia.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wendy Sit
Verified Buyer
“Above and beyond! I placed my order in the morning and reveived them in the afternoon!”
Helpful Report
(ENGLISH) - Posted 3 years ago
ONKI YU
Verified Buyer
“Stable supply and fast delivery”
Helpful Report
Posted 3 years ago
Vetopia is rated 4.7 based on 2,544 reviews
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