Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Vetopia has my cat's favorite food and litter products. Their delivery is always swift and my cat always enjoys the little treats they add on.”

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(ENGLISH) - Posted 3 years ago

“Good service and products.”

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(ENGLISH) - Posted 3 years ago

“Online service is easy delivery fast and have lots of products to choose will definitely introduce to my friends”

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(CHINESE) - Posted 3 years ago

“Quick response and so responsible”

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(ENGLISH) - Posted 3 years ago

“I just popped up at their shop just when they were about to close. All of the team working at that time received me with a smile and were really helpful showing a deep knowledge of their products and offering solutions. Great service!”

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(ENGLISH) - Posted 3 years ago

“Very prompt delivery”

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(ENGLISH) - Posted 3 years ago

“Quick response with short time of delivery.”

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(ENGLISH) - Posted 3 years ago

“Good packing & quick delivery. Thanks so much.”

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(CHINESE) - Posted 3 years ago

“同一單付款如果可以在發現某一件商品狗隻重量拍錯了而下錯單時，但未發貨前更正訂單拍錯之商品不用重新下單，失去是次9折優惠下單”

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(CHINESE) - Posted 3 years ago

“Good variety of items available”

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(ENGLISH) - Posted 3 years ago

“good as always”

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(ENGLISH) - Posted 3 years ago

“nice products!”

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(ENGLISH) - Posted 3 years ago

“Fast delievery”

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(ENGLISH) - Posted 3 years ago

“A large variety of pet supplies at a reasonable price + speedy delivery :)”

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(ENGLISH) - Posted 3 years ago

“Good service!”

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(ENGLISH) - Posted 3 years ago

“Vetopia has diff weight packages of Royal Canin urinary food. That gives customers more choices. Delivery was as scheduled and everything went smooth.”

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(ENGLISH) - Posted 3 years ago

“Very happy with the online shopping , make my life much easier !”

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(ENGLISH) - Posted 3 years ago

“8 out of 10 times, the deliveries were either not on the scheduled date or at a different location, though we have wrote an official email to complain. Poor standard.”

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(CHINESE) - Posted 3 years ago

“今天訂貨，下一個工作天巳收貨，非常快”

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(CHINESE) - Posted 3 years ago

“Good delivery service”

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(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,796 reviews