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Vetopia Reviews

4.7 Rating 2,651 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,371
 Metrics
4.7
Based on 2,651 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“回覆快和送貨速度快。”
Helpful Report
(CHINESE) - Posted 3 years ago
Dorothy Lee
Verified Buyer
“I’ve been glad to find Vetopia. variety and high quality pets product, delivery is in efficiency manner and will definitely introduce to others. Thanks”
Helpful Report
(ENGLISH) - Posted 3 years ago
Zan Bibi
Verified Buyer
“Good selection of items! quick delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chun Kit Wong
Verified Buyer
“extraordinary fast delivery”
Helpful Report
(CHINESE) - Posted 3 years ago
Freeman Ho
Verified Buyer
“Very good and on time”
Helpful Report
(ENGLISH) - Posted 3 years ago
Pinky Yiu
Verified Buyer
“This is the fourth time I order from Vetopia. Very efficient and I love the kind reminder through email.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wing Yee Phyllis Chui
Verified Buyer
“Every month , I order the DM food for my cat(Westin & Marie) They love the food very much. Also, the delivery service of Vetopia is on time. Really appreciate their excellent service and food🥰”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ching Yi Yee
Verified Buyer
“Fast delivery with good quality. Purchased many times and will keep on.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jennifer Mak
Verified Buyer
“fast delivery, reasonable price”
Helpful Report
(ENGLISH) - Posted 3 years ago
Rachel Otremba
Verified Buyer
“Out of stock on my second bag which caused the inconvenience otherwise was great.”
Helpful Report
(ENGLISH) - Posted 3 years ago
SIT WENDY
Verified Buyer
“Speedy delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jessie Tam
Verified Buyer
“They responds quick and the product is always delivered in great condition.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“fast delivery and the service is professional. Will purchase again.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Macy Ng
Verified Buyer
“Customers service representative fast reaction and delivery in speedy”
Helpful Report
(ENGLISH) - Posted 3 years ago
FLORA LIU
Verified Buyer
“Efficiency on delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Barbara Raimondo
Verified Buyer
“Good customer service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast delivery, minimum order for free delivery is low, but unit price is a bit higher than other shops.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Pervin Shroff
Verified Buyer
“Delivery was fast & efficient.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“The online customer service is very good , patience and respond promptly.”
Helpful Report
(CHINESE) - Posted 3 years ago
Kitty Shiu
Verified Buyer
“Very nice shopping experience.”
Helpful Report
(CHINESE) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,651 reviews
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