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Vetopia Reviews

4.7 Rating 2,651 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,651 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very convenient”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Super efficient and great service. Have recommended to my friends and we are all returing customers”

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(ENGLISH) - Posted 3 years ago

“Managed to find the cat food I needed & it was delivered promptly as advised the next day. Great service! Will order again.”

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(ENGLISH) - Posted 3 years ago

“Fast delivery and nice packaging . Their next day delivery was fantastic.”

Helpful Report

(CHINESE) - Posted 3 years ago

“I love how i can get what i need especially on prescription dog food online. I understand the necessity but they have not made it easy for us to buy their product. Thanks for making it easy.”

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(ENGLISH) - Posted 3 years ago

“Staff are very accommodating and responsive. Orders always arrive promptly.”

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(ENGLISH) - Posted 3 years ago

“Reliable delivery and quality canned food which I’ve never complained.”

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(ENGLISH) - Posted 3 years ago

“quick delivery”

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(CHINESE) - Posted 3 years ago

“Very quick deliver and good service”

Helpful Report

(ENGLISH) - Posted 3 years ago

“i add this one as topping for my dog. my dog has digestion problem and he is fine with these cans”

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(ENGLISH) - Posted 3 years ago

“Prompt delivery and in perfect condition”

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(ENGLISH) - Posted 3 years ago

“We highly appreciate the efficiency of delivery service, thank you”

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(ENGLISH) - Posted 3 years ago

“I'm impressed by the customer service of Vetopia. Subscription service is great & whenever I need help to modify my order or to get something urgently, their staff is always super helpful. Delivery is fast and I'm always happy with the delivery service. Absolutely 5-star service!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“A processing is very efficiency.”

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(ENGLISH) - Posted 3 years ago

“Speedy and on time delivery… and the staff are friendly too.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Friendly and efficient service that I would go back to.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Most helpful and efficient responses. We moved from HK 3 years ago but we still use Vetopia for our pets needs.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very fast service. Thank you!”

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(CHINESE) - Posted 3 years ago

“I’m a returning customer due to great customer (via the vets) and delivery service.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“good service and delivery 👍”

Helpful Report

(CHINESE) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,651 reviews