Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,850 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,850 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Vetopia is efficient and reliable. I hope they can carry more popular commercial products.”

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Posted 4 years ago

“Very efficient, prompt delivery and good packaging”

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Posted 4 years ago

“Goods delivered on time. Nice experience.”

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Posted 4 years ago

“quick delivery”

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Posted 4 years ago

“Service was amazing, they were very understanding and extremely helpful in making changes to my recurring order due to a vet recommended diet change for my dog. Thank you!”

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Posted 4 years ago

“Prices are competitive & quick response upon receiving request. Definitely will purchase again”

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Posted 4 years ago

“Every delivery is on time.”

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Posted 4 years ago

“Fast service”

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Posted 4 years ago

“Great products and quick delivery. I would recommend.”

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Posted 4 years ago

“The recurring subscription is a great feature! Automatic order and delivery on time and efficient. Order reminders and option to pause are also appreciated !”

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Posted 4 years ago

“我不懂怎填 current order, 我想每60日後要 re-order 一盒，是關狗狗要定期食。可替我每60日續購。”

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Posted 4 years ago

“Easy to use online shopping portal, good deals with free delivery, good response to enquiry.”

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Posted 4 years ago

“Efficient delivery. Prescription formula at good price.”

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Posted 4 years ago

“Speedy delivery Would be better if a call can be made before delivery”

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Posted 4 years ago

“Quick and reliable delivery. Prices are reasonable.”

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Posted 4 years ago

“Fast delivery and my cats love it very much.”

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Posted 4 years ago

“excellent service during double 11 sales! Very helpful during the sales and quick response from the support team! Thanks for the quick delivery from the team as well! Wong Choi loves the treats so much!”

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Posted 4 years ago

“Very quick delivery and good communication. Product is at a reasonable price.”

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Posted 4 years ago

“Fast shipping, nice staff”

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Posted 4 years ago

“Very happy with the selection and service at Vetopia. I have an elderly, finicky cat and have been able to find appropriate brands and flavors for him. Very quick delivery service as well, and I have found Vetopia is very responsive to queries.”

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Posted 4 years ago

Vetopia is rated 4.7 based on 2,850 reviews