Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“fast delivery and helpful staff”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Quick delivery turn around time during this covid uncertain period as we live in Tung Chung. Customer service was wonderful and friendly as I had some issues placing online order. Will order again from Vetopia for sure”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Their back office support is really strong. Always respond so quickly and they’re really helpful! The delivery service is really good as well. I would definitely recommend Vetopia to my friends.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Excellent range, competitive prices, a good discount system for volume purchases and the fastest delivery by far compared to other online pet stores. A great customer experience!”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Speedy delivery, well packed”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Prompt reply and action to enquiry.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“The shopping experience was very good. Ordered some supplements for my dog and they came the next day! Will purchase from Vetopia again.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Lots of good products with quick delivery and professional service”

Helpful Report

(ENGLISH) - Posted 4 years ago

“excellent fast service thank you”

Helpful Report

(ENGLISH) - Posted 4 years ago

“The pricing and the delivery time frame are very good.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“送貨非常快！Very good！”

Helpful Report

(CHINESE) - Posted 4 years ago

“Helpful customer service. Fast and efficient delivery.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Delivery is fast. Product is well packed.”

Helpful Report

(CHINESE) - Posted 4 years ago

“We love Vetopia! It's convenient to have my account linked to my veterinarian, so I am able to order prescription food and supplements online at any time. Vetopia has a wide variety of high-quality products, and there customer service is unmatched.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Prompt delivery with good services as always! Will definitely recommend to our doggie friends. Thank you again.”

Helpful Report

(CHINESE) - Posted 4 years ago

“Fast delivery and excellent service. I ordered the items in the morning and received them in the evening on the same day.”

Helpful Report

(CHINESE) - Posted 4 years ago

“Very good and prompt service”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Fast delivery”

Helpful Report

(CHINESE) - Posted 4 years ago

“Orders always delivered on time, and with a little extra, which is always nice. Super easy to order.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“It’s very fast in delivery and the price is very reasonable. Just suggest that there is no need to use such a big box as packaging.”

Helpful Report

(CHINESE) - Posted 4 years ago

Vetopia is rated 4.7 based on 3,158 reviews