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Vetopia Reviews

4.7 Rating 2,850 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,539
 Metrics
4.7
Based on 2,850 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Justin Au
Verified Buyer
“Excellent delivery speed and service for any pet lover, highly recommended for everyone”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Great service, fast and efficient!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sayr Khan
Verified Buyer
“Everything is great, even the delivery dude is cool. It’s just I hope the email replies could be faster.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Matias Kuo
Verified Buyer
“Very nice customer service with fast response. Smart people who help you to take care of the pets”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Prompt delivery and very systematic”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Customer service is very nice and helpful. And delivery service is speedy and polite.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Marzia Degrassi
Verified Buyer
“Nice customer service. Very reactive and helpful with my order.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Lai Man Leung
Verified Buyer
“Very fast delivery I received in the next day”
Helpful Report
Posted 3 years ago
Margo Turnbull
Verified Buyer
“Excellent communication and reliable delivery. My dogs are very happy too!”
Helpful Report
Posted 3 years ago
Vanessa Chan
Verified Buyer
“Extremely helpful costumer service to help this new customer to get the best deal and made the necessary changes. Most appreciated.”
Helpful Report
Posted 3 years ago
Rosanna Liu
Verified Buyer
“nice purchase experience very quick but a little bit bug on using coupon to get discount.”
Helpful Report
Posted 3 years ago
Winnie Poon
Verified Buyer
“Fast delivery and easy to use online purchase.”
Helpful Report
Posted 3 years ago
Nicole Wong-Poon
Verified Buyer
“just received dog dry food expiry date is May 2022”
Helpful Report
Posted 3 years ago
Kara Yu
Verified Buyer
“Good experience”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Ship fast, the order was arrived in 2 days.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“unique recurring program, fit for forgetful owners like me! delivery was nice and quick with a complimentary big bag, nice!!:)”
Helpful Report
Posted 3 years ago
Kwok Che Tsang
Verified Buyer
“Good customer service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“It has been a happy experience. Love it’s timely delivery.”
Helpful Report
Posted 4 years ago
Vanessa YEUNG
Verified Buyer
“Thanks for the Christmas gift, yet a higher discount will be more preferable.”
Helpful Report
Posted 4 years ago
Clover Tang
Verified Buyer
“Fast Deliver and nice products”
Helpful Report
Posted 4 years ago
Vetopia is rated 4.7 based on 2,850 reviews
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