Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,540 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“獸醫常用的產品都可以找到”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Quick response on the order”

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(CHINESE) - Posted 3 months ago

“價錢合理，物流速度快，買滿300可免運費送澳門，是我最滿意的”

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(CHINESE) - Posted 3 months ago

“Fast delivery. Got a wide range of products. Customer service is highly ranked, quickly answered solve most of my questions. And I strongly request that, an advance reminder, like one week, should be given via email for the next recurring order to be take place, before any payments being automatically charged.”

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(ENGLISH) - Posted 3 months ago

“Prompt delivery and with a wide choice of foods and supplements to my pet. Also, the operator (WhatsApp) replies clearly how to use the frequent order to get a better discount.”

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(ENGLISH) - Posted 4 months ago

“many medicals products for dog”

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(ENGLISH) - Posted 4 months ago

“The website is not user friendy and very unstable, the products cannot be loaded properly. The terms of subscription will be easily overlooked. But the CS was very helpful.”

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(CHINESE) - Posted 4 months ago

“I have no problem with your services, so far, but your communication about delivery time and schedule, is unsatisfactory, since there is absolutely no communication, until the delivery is affected. Actually there is no communication between the online order and the delivery”

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(ENGLISH) - Posted 4 months ago

“Quick delivery and the first order discount is very attractive. Subsequent orders also acceptable”

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(ENGLISH) - Posted 4 months ago

“Quality products. Fast delivery.”

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(CHINESE) - Posted 5 months ago

“Vetopia has a really good follow-up reminder when I need to re-stock.”

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(ENGLISH) - Posted 5 months ago

“I sent an email to Vetopia to ask about how to make a recurring order of my shopping cart on 4 Dec. but I didn’t receive any reply yet.”

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(CHINESE) - Posted 5 months ago

“用手機上網落單到 check out 就hang 機，要用 iPad 重新落單才能完成交易”

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(CHINESE) - Posted 6 months ago

“Very nice service! CS officier is also very helpful!”

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(ENGLISH) - Posted 6 months ago

“Very fast delivery of my order, reliable and efficiency”

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(ENGLISH) - Posted 6 months ago

“They care your pet”

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(CHINESE) - Posted 6 months ago

“Very rapid delivery”

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(ENGLISH) - Posted 7 months ago

“响 Vetopia 購物非常方便，產品保證正貨，買得安心安全，送貨快捷，更可儲分當現金，唔錯👍🏻👍🏻”

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(ENGLISH) - Posted 7 months ago

“Excellent customer services. Follow up efficiently via whatsapp conversations. Sometimes, even the products are a bit expensive than other online shops, will still consider purchasing from Vetopia because of this reason and also timely delivery.”

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(ENGLISH) - Posted 7 months ago

“My dog is very fast to finish this dog food and his popo is very good.”

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(ENGLISH) - Posted 7 months ago

Vetopia is rated 4.7 based on 2,540 reviews