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Vetopia Reviews

4.7 Rating 3,224 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,882
 Metrics
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Irene Leung
Verified Buyer
“Act on it quickly when the recurring order quantity fall short.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Eunice C
Verified Buyer
“The dog food is very fresh, the shipping is fast, and the quality of the product is guaranteed.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Jenny Burley
Verified Buyer
“Very good service, prices etc. BUT my one criticism is the sheer amount of packaging used for orders - our two dogs’ tinned food subscriptions (timed for the same delivery) always come in separate boxes, all wrapped in a ton of plastic and bubble wrap. Please be more considerate to the environment!!”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“Easy process”
Helpful Report
(ENGLISH) - Posted 3 months ago
Tubbies Law
Verified Buyer
“it would be better the order processing can be faster. like the gifts/ samples .”
Helpful Report
(ENGLISH) - Posted 3 months ago
Ada TSo
Verified Buyer
“Helpful in sourcing and delivering medicine and supplements for my babies”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“Excellent product selection and fast delivery for our sensitive stomach fur baby. Thanks and keep up the good work!”
Helpful Report
(ENGLISH) - Posted 3 months ago
YY Wong
Verified Buyer
“Short delivery time but not the cheapest one comparing with other shops.”
Helpful Report
(CHINESE) - Posted 4 months ago
Mavis Tam
Verified Buyer
“My dog like”
Helpful Report
(ENGLISH) - Posted 4 months ago
Joe Lau
Verified Buyer
“The cat food is good for my pet, it it has more discont, it would be better and I will buy more next time.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Daisy Leung
Verified Buyer
“good quality, delivery on time!”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“a wide range of products to choose. it will be good if Vetopia can offer discount for bulk purchase. this time the order took more days to deliver”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“Great delivery Nice gift Good stuff Long term customer”
Helpful Report
(ENGLISH) - Posted 5 months ago
Albrey Ng
Verified Buyer
“Easy website to use and deliver is quite fast, good packaging as well.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Ines Chin
Verified Buyer
“Good range of products. Should do more promotion like discounts, similar to competitors like QPet.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Heidi Shek
Verified Buyer
“Arranged effectively”
Helpful Report
(ENGLISH) - Posted 5 months ago
Anonymous
Verified Buyer
“Great customer service”
Helpful Report
(ENGLISH) - Posted 5 months ago
Anonymous
Verified Buyer
“今次遲咗送貨及無通知，好在趕得切食晒前送到。 之前一直發貨快。”
Helpful Report
(ENGLISH) - Posted 5 months ago
Lee Joanne
Verified Buyer
“The order items were delivered promptly. The customer service is good & will reply my questions efficiently.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Kanice Chan
Verified Buyer
“發貨快，但太多包裝物料了”
Helpful Report
(CHINESE) - Posted 5 months ago
Vetopia is rated 4.7 based on 3,224 reviews
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