Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,540 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Reliable and has everything I need for my dogs Prompt delivery”

Helpful Report

(ENGLISH) - Posted 1 year ago

“送貨速度快，但要等獸醫審核時間較慢。”

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(CHINESE) - Posted 1 year ago

“We've enjoyed ordering healthy treats from Vetopia! We can always expect to find all-natural snacks and speedy delivery. It would be great if there were more variety though, toys too. The only thing is there was a mix-up in the last order. We wanted to try the Marly & Dan - Soft & Chewy Salmon Dog Bites for Serenity but we received the digestion version.”

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(ENGLISH) - Posted 1 year ago

“It’s very convenient to shop at Vetopia as I can get prescribed cat food for my cat which has urinary problem. Hope that there will be an improvement on logistic though because I couldn’t expect the delivery time as there was no text message on when it would be delivered.”

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(ENGLISH) - Posted 1 year ago

“Fast delivery”

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(CHINESE) - Posted 1 year ago

“First time order, because we are living in Hong Kong Island Mid Level. The drive has delivered the dog food as soon as possible on the third day. So my dog can has food to eat. I believe they will make delivery on time. So I were buy dog food and stuff next time.”

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(ENGLISH) - Posted 1 year ago

“Quick delivery of the ordered item, much appreciated 🙏🏼”

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(ENGLISH) - Posted 1 year ago

“I’m surprised having free cans gift when ordering, unfortunately, it’s not there when the order was arrived. Also, my request on delivery time was ignored. I’m lucky I was at home at that moment.”

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(CHINESE) - Posted 1 year ago

“The delivery was fast, both of the products are well-backed.”

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(ENGLISH) - Posted 1 year ago

“good service with good price”

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(CHINESE) - Posted 1 year ago

“Convenient shopping n apps user friendly”

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(ENGLISH) - Posted 1 year ago

“More faster shipping would be better it took 8 days to ship”

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(ENGLISH) - Posted 1 year ago

“Not live logistics provided to customer. And no expected delivery time.”

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(ENGLISH) - Posted 1 year ago

“if the pricing for recurrent purchases not going up so high is more appreciated. I can see the re-purchasing price is much much higher than the price this time.”

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(ENGLISH) - Posted 1 year ago

“我想反映一下我上兩次買你們的東西，之後送貨來我家的時間，同你們客服答覆我送貨的時間有差別，上兩次都是早了一天送來，希望下次你們客服答覆我送貨的時間能夠準確一點。”

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(ENGLISH) - Posted 1 year ago

“貨品完整無缺👍🏾👍🏾貓貓鐘意食”

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(ENGLISH) - Posted 1 year ago

“I only came to buy a can of prescribed cat food, your staffs are very helpful. I still have a few cans of prescribed cat food, I will definitely continue purchase from Vetopia.”

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(ENGLISH) - Posted 1 year ago

“Prompt delivery time. Suggest providing more discount for the order. Thanks.”

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(ENGLISH) - Posted 1 year ago

“The pricing is slightly higher than others, but the shipping is excellent. I had previously ordered the package, but owing to a lack of flexibility in the delivery timetable, I had to cancel it.”

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(ENGLISH) - Posted 1 year ago

“quick and responsive”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,540 reviews