Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,646 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very fast shipment and accurate, good shopping experience”

Helpful Report

(ENGLISH) - Posted 1 year ago

“My one stop shop for all my cat and dog food etc. I have needed vet medications and have consulted with the vet online which was very convenient. Wish it gave same day delivery.”

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(ENGLISH) - Posted 1 year ago

“I know this product has small bites.but not available on VETOPIA. May be you can consider to provide in future”

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(ENGLISH) - Posted 1 year ago

“to cartoon box is so large for delvery of two small items and which is so environmental unfriendly and cost wasting.”

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(CHINESE) - Posted 1 year ago

“Website could be more user-friendly”

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(ENGLISH) - Posted 1 year ago

“Good service”

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(ENGLISH) - Posted 1 year ago

“Friendly and quick response. Good follow-up on for timely re-orders👍”

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(ENGLISH) - Posted 1 year ago

“Many choose”

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(CHINESE) - Posted 1 year ago

“Great quality and packaging of products :) No tracking information provided :(”

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(ENGLISH) - Posted 1 year ago

“It is helpful and follow up the matter in a timely manner.”

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(ENGLISH) - Posted 1 year ago

“very good”

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(CHINESE) - Posted 1 year ago

“So far so good”

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(ENGLISH) - Posted 1 year ago

“vetopia offers extensive range of product including GI cat food for my cats. and some niche cat food. quality is good, no defects, no refund is needed so far that i ordered the pet stuff there for a year. delivery time is a bit long tbh, usually takes 5 days from the time i placed orders. when comparing to other online pet store. overall is good as long as you manage your time well.”

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(ENGLISH) - Posted 1 year ago

“A wide range of Animalkind products is good. Re-occurring order and delivery service are also convenient!”

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(ENGLISH) - Posted 1 year ago

“Very reliable distributor with good range of products. Delivery usually takes about 3-4 days which I wish can be done faster.”

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(ENGLISH) - Posted 1 year ago

“prompt reply and delivery”

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(ENGLISH) - Posted 1 year ago

“Convenient to purchase!”

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(CHINESE) - Posted 1 year ago

“CS is good, reasonable & acceptable price. Fast delivery.”

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(ENGLISH) - Posted 1 year ago

“可惜積分換禮物，只可以換一件，如存得太多都無用的。希望可以改善一下，又有限期，叫我們如何用得到呢？”

Helpful Report

(CHINESE) - Posted 1 year ago

“quick response”

Helpful Report

(CHINESE) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,646 reviews