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Vetopia Reviews

4.7 Rating 2,646 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’m surprised having free cans gift when ordering, unfortunately, it’s not there when the order was arrived. Also, my request on delivery time was ignored. I’m lucky I was at home at that moment.”

Helpful Report

(CHINESE) - Posted 2 years ago

“The delivery was fast, both of the products are well-backed.”

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(ENGLISH) - Posted 2 years ago

“good service with good price”

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(CHINESE) - Posted 2 years ago

“Convenient shopping n apps user friendly”

Helpful Report

(ENGLISH) - Posted 2 years ago

“More faster shipping would be better it took 8 days to ship”

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(ENGLISH) - Posted 2 years ago

“Not live logistics provided to customer. And no expected delivery time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“if the pricing for recurrent purchases not going up so high is more appreciated. I can see the re-purchasing price is much much higher than the price this time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“我想反映一下我上兩次買你們的東西，之後送貨來我家的時間，同你們客服答覆我送貨的時間有差別，上兩次都是早了一天送來，希望下次你們客服答覆我送貨的時間能夠準確一點。”

Helpful Report

(ENGLISH) - Posted 2 years ago

“貨品完整無缺👍🏾👍🏾貓貓鐘意食”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I only came to buy a can of prescribed cat food, your staffs are very helpful. I still have a few cans of prescribed cat food, I will definitely continue purchase from Vetopia.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Prompt delivery time. Suggest providing more discount for the order. Thanks.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The pricing is slightly higher than others, but the shipping is excellent. I had previously ordered the package, but owing to a lack of flexibility in the delivery timetable, I had to cancel it.”

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(ENGLISH) - Posted 2 years ago

“quick and responsive”

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(ENGLISH) - Posted 2 years ago

“I can buy dog products at lower prices”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The prompt delivery is really impressive and valued.”

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(ENGLISH) - Posted 2 years ago

“Extremely fast delivery”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast delivery time and the quantity is good. Packing also very tidy.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“貨源充足，送貨迅速，希望優惠活動更加豐富！”

Helpful Report

(ENGLISH) - Posted 2 years ago

“on pet exhibition the service and the sent is ok”

Helpful Report

(CHINESE) - Posted 2 years ago

“Good service”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,646 reviews