Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,542 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,542 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I can buy dog products at lower prices”

Helpful Report

(ENGLISH) - Posted 1 year ago

“The prompt delivery is really impressive and valued.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Extremely fast delivery”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Fast delivery time and the quantity is good. Packing also very tidy.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“貨源充足，送貨迅速，希望優惠活動更加豐富！”

Helpful Report

(ENGLISH) - Posted 1 year ago

“on pet exhibition the service and the sent is ok”

Helpful Report

(CHINESE) - Posted 1 year ago

“Good service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Good service and explainlation. It’s my first time to use.”

Helpful Report

(CHINESE) - Posted 2 years ago

“This is my 2nd time of the purchase. Although, my choose is not enough of my demand, the CS team replied me explaining clearly for all my concerning. That’s much confidence to continue to use.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Delivery was very late but the order was accurate.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“職員服務態度友善有禮，價錢合理，唯一稍欠理想的是展會上沒現貨，延遲了寵物吃藥的時間”

Helpful Report

(CHINESE) - Posted 2 years ago

“Very Helperful”

Helpful Report

(CHINESE) - Posted 2 years ago

“It will be better if the delivery leadtime will be shorten .”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Quality is good, but over-packaged”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I made the order at pet show June 2023 as there was a 15% off on all products sitewide. Unfortunately, the staff serving me forgot to apply that discount and I was overcharged. I discovered that when I read over the email receipt back home. Wrote to Vetopia and finally got the matter solved. They are willing to refund on the excessive amount charged, waiting for the transfer of money at the moment.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The shopping experience was good. The sales representative is nice, helpful and patient. It will be good if I can choose my preferred delivery date and time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Wide selection of pet food and accessories to choose online, very efficient delivery”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The service is prompt and I do not have to wait long to get the products I purchase.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“感謝貴商號能夠彈性處理我的循環訂單；還有承諾下下單後兩天收到貨品👍可以配合到我的我的實際需要🙏🏼”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I can see that my order has been seriously followed. E.g. request video to examine my dog's health status. We got the ordered items within our expected time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,542 reviews