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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Joe Lau
Verified Buyer
“The support from Vetopia Customer Care team is very helpful.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Yuku Gurung
Verified Buyer
“Since prescriptions diet are not available easily except vet clinics, vetopia has made it convenient to shop amidst busy Hong Kong life.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Shung Wai Chung
Verified Buyer
“Prompt delivery”
Helpful Report
(CHINESE) - Posted 2 years ago
Tracy Sit
Verified Buyer
“Very fast shipment and accurate, good shopping experience”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anna Forster
Verified Buyer
“My one stop shop for all my cat and dog food etc. I have needed vet medications and have consulted with the vet online which was very convenient. Wish it gave same day delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jacqueline Woo
Verified Buyer
“I know this product has small bites.but not available on VETOPIA. May be you can consider to provide in future”
Helpful Report
(ENGLISH) - Posted 2 years ago
Nathan Lee
Verified Buyer
“to cartoon box is so large for delvery of two small items and which is so environmental unfriendly and cost wasting.”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Website could be more user-friendly”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vicky Liu
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Friendly and quick response. Good follow-up on for timely re-orders👍”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alanly Fan
Verified Buyer
“Many choose”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Great quality and packaging of products :) No tracking information provided :(”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kin Sum Kenneth Luk
Verified Buyer
“It is helpful and follow up the matter in a timely manner.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yan Choy
Verified Buyer
“very good”
Helpful Report
(CHINESE) - Posted 2 years ago
Steven POON
Verified Buyer
“So far so good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sean Sheung
Verified Buyer
“vetopia offers extensive range of product including GI cat food for my cats. and some niche cat food. quality is good, no defects, no refund is needed so far that i ordered the pet stuff there for a year. delivery time is a bit long tbh, usually takes 5 days from the time i placed orders. when comparing to other online pet store. overall is good as long as you manage your time well.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“A wide range of Animalkind products is good. Re-occurring order and delivery service are also convenient!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very reliable distributor with good range of products. Delivery usually takes about 3-4 days which I wish can be done faster.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yuk Ching Sin
Verified Buyer
“prompt reply and delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sharon Cheng
Verified Buyer
“Convenient to purchase!”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 3,158 reviews
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