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Vetopia Reviews

4.7 Rating 2,700 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,700 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“prompt response and fast delivery.”

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(ENGLISH) - Posted 2 years ago

“近幾次訂罐頭濕糧，都會有部分罐身凹咗，可能係箱太大，加上沒有保護紙凹少少無問題的，只是驚撞穿，造成浪費（之前試過一次要換）”

Helpful Report

(ENGLISH) - Posted 2 years ago

“體驗了一次愉快的網購。謝謝！”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Delivery took longer than expected”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Service is efficient and easy to use app. We can trace the order all the way anytime.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Past few times my orders have only received the order confirmation email and never receive any notification about the order is ready to be shipped or when….”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Delivery for prescription products that is not available everywhere is helpful. Appreciate the requirement for prescription before ordering.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Hello 每次都話平日6:30後送，但次次都係中午! 送貨一個電話都冇，請跟進”

Helpful Report

(CHINESE) - Posted 2 years ago

“Service and responding good But the gift of bottle is very small , looks not user friendly”

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(ENGLISH) - Posted 2 years ago

“delivery very fast and quality is good”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Able to change order once found out the box of Selehold I ordered should be for a smaller weight dog. Really appreciate it. BUT, on the other hand, I never was able to use the 10% discount code you promised for first order”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Love the fast delivery arrangement.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Great products towards the high end side with premium quality. But I find it is a little troublesome to fill out processing prescription form and to upload pet videos. Hopefully it is an once in for all experience.”

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(ENGLISH) - Posted 2 years ago

“High delivery efficiency Delivery staff is very good”

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(ENGLISH) - Posted 2 years ago

“wide range of products and fast delivery”

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(ENGLISH) - Posted 2 years ago

“This product is recommended by vet and is really good for my pet’s health. Moreover your online shop has good and reliable srevice.”

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(ENGLISH) - Posted 2 years ago

“Overall the service is efficient and friendly, especially the driver who delivers the dog food.”

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(ENGLISH) - Posted 2 years ago

“Good selection of products , helpful customer service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“資料不夠詳盡，購買錯誤”

Helpful Report

(CHINESE) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,700 reviews