Login

Start Free Trial Are you a business? Click Here

Vetopia Reviews

4.7 Rating 2,646 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Past few times my orders have only received the order confirmation email and never receive any notification about the order is ready to be shipped or when….”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Delivery for prescription products that is not available everywhere is helpful. Appreciate the requirement for prescription before ordering.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Hello 每次都話平日6:30後送，但次次都係中午! 送貨一個電話都冇，請跟進”

Helpful Report

(CHINESE) - Posted 2 years ago

“Service and responding good But the gift of bottle is very small , looks not user friendly”

Helpful Report

(ENGLISH) - Posted 2 years ago

“delivery very fast and quality is good”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Able to change order once found out the box of Selehold I ordered should be for a smaller weight dog. Really appreciate it. BUT, on the other hand, I never was able to use the 10% discount code you promised for first order”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Love the fast delivery arrangement.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Great products towards the high end side with premium quality. But I find it is a little troublesome to fill out processing prescription form and to upload pet videos. Hopefully it is an once in for all experience.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“High delivery efficiency Delivery staff is very good”

Helpful Report

(ENGLISH) - Posted 2 years ago

“wide range of products and fast delivery”

Helpful Report

(ENGLISH) - Posted 2 years ago

“This product is recommended by vet and is really good for my pet’s health. Moreover your online shop has good and reliable srevice.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Overall the service is efficient and friendly, especially the driver who delivers the dog food.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Good selection of products , helpful customer service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“資料不夠詳盡，購買錯誤”

Helpful Report

(CHINESE) - Posted 2 years ago

“Good for me .”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The delivery time is fast and it meets the expectation of customer.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The discount for new friends can not use, shows no discount when checkout”

Helpful Report

(CHINESE) - Posted 2 years ago

“Fast delivery and product is same as advertised.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Received the good very quickly & the service is very good.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Good service & speedy”

Helpful Report

(CHINESE) - Posted 2 years ago

«
1
2
...
6
7
8
9
10
»

Vetopia is rated 4.7 based on 2,646 reviews