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Vetopia Reviews

4.7 Rating 2,544 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,281
 Metrics
4.7
Based on 2,544 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“Good selection of products , helpful customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kathy Leong
Verified Buyer
“資料不夠詳盡， 購買錯誤”
Helpful Report
(CHINESE) - Posted 2 years ago
Chung Hoi Lui
Verified Buyer
“Good for me .”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Lau
Verified Buyer
“The delivery time is fast and it meets the expectation of customer.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Emmy Chen
Verified Buyer
“The discount for new friends can not use, shows no discount when checkout”
Helpful Report
(CHINESE) - Posted 2 years ago
Yu Tak Au
Verified Buyer
“Fast delivery and product is same as advertised.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Received the good very quickly & the service is very good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lillian Lee
Verified Buyer
“Good service & speedy”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“im genuinely surprised my cat is willing to eat z/d because I’ve heard cats don’t like the texture. But my cat eats every bit of it. The only thing is that, in my previous order, they gave me free sample products for dog even though I was ordering cat things.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt and reliable delivery service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tammy Chan
Verified Buyer
“Order delivery was really fast and efficient”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Nice”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Hope to improve the delivery time within 3 hrs not a full day”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yama Wong
Verified Buyer
“Whatsapp回覆態度良好，能夠快速解決更改送貨地址問題。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lydia Lee
Verified Buyer
“Very good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Susan Wong
Verified Buyer
“I saw your booth at the recent Pet Show at HKCEC in Wanchai. It was very busy, but there was numerous staff to answer my questions in English. Stef helped me set up my online account so that I could make my first purchase. As I live in North Point, it was convenient to do a self pick-up when I made a second purchase.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Doreen Law
Verified Buyer
“Very efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wai Shan Lee
Verified Buyer
“請裝箱時候留意盒裝在底，袋裝在上面， 好多時候訂原盒貓糧和袋裝狗糧，都係包裝在底，盒裝在面，好容易會弄穿袋裝狗糧，謝謝幫忙”
Helpful Report
(CHINESE) - Posted 2 years ago
Mimi Li
Verified Buyer
“When I know our existing supply lack of stock, my sister introduces Vetopia for me. It is a very good store, the price is cheaper than our pass supply and the deliver arrangement was so fast, only 1 working day. Also, I find the promotion rate for continuous orders. It is very convenience.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ray Fong
Verified Buyer
“送貨時沒有預先通知,一來電已經在樓下”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,544 reviews
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