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Vetopia Reviews

4.7 Rating 3,012 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 3,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vetopia 5 star review on 21st February 2026

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick delivery”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Speed delivery within 1-3 days”

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(ENGLISH) - Posted 2 years ago

“Fast respond and delivery”

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(ENGLISH) - Posted 2 years ago

“The website has a good selection of products. Quick delivery.”

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(ENGLISH) - Posted 2 years ago

“Very good service and nice staff. Prices are reasonable and most of the times have discount for members.”

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(ENGLISH) - Posted 2 years ago

“good. Delivery quickly.”

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(CHINESE) - Posted 2 years ago

“Reliable and has everything I need for my dogs Prompt delivery”

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(ENGLISH) - Posted 2 years ago

“送貨速度快，但要等獸醫審核時間較慢。”

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(CHINESE) - Posted 2 years ago

“We've enjoyed ordering healthy treats from Vetopia! We can always expect to find all-natural snacks and speedy delivery. It would be great if there were more variety though, toys too. The only thing is there was a mix-up in the last order. We wanted to try the Marly & Dan - Soft & Chewy Salmon Dog Bites for Serenity but we received the digestion version.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“It’s very convenient to shop at Vetopia as I can get prescribed cat food for my cat which has urinary problem. Hope that there will be an improvement on logistic though because I couldn’t expect the delivery time as there was no text message on when it would be delivered.”

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(ENGLISH) - Posted 2 years ago

“Fast delivery”

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(CHINESE) - Posted 2 years ago

“First time order, because we are living in Hong Kong Island Mid Level. The drive has delivered the dog food as soon as possible on the third day. So my dog can has food to eat. I believe they will make delivery on time. So I were buy dog food and stuff next time.”

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(ENGLISH) - Posted 2 years ago

“Quick delivery of the ordered item, much appreciated 🙏🏼”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I’m surprised having free cans gift when ordering, unfortunately, it’s not there when the order was arrived. Also, my request on delivery time was ignored. I’m lucky I was at home at that moment.”

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(CHINESE) - Posted 2 years ago

“The delivery was fast, both of the products are well-backed.”

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(ENGLISH) - Posted 2 years ago

“good service with good price”

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(CHINESE) - Posted 2 years ago

“Convenient shopping n apps user friendly”

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(ENGLISH) - Posted 2 years ago

“More faster shipping would be better it took 8 days to ship”

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(ENGLISH) - Posted 2 years ago

“Not live logistics provided to customer. And no expected delivery time.”

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(ENGLISH) - Posted 2 years ago

“if the pricing for recurrent purchases not going up so high is more appreciated. I can see the re-purchasing price is much much higher than the price this time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 3,012 reviews