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Vetopia Reviews

4.7 Rating 2,850 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,539
 Metrics
4.7
Based on 2,850 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“wide range of products and fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Inna Tse
Verified Buyer
“This product is recommended by vet and is really good for my pet’s health. Moreover your online shop has good and reliable srevice.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lavina Gerver
Verified Buyer
“Overall the service is efficient and friendly, especially the driver who delivers the dog food.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good selection of products , helpful customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kathy Leong
Verified Buyer
“資料不夠詳盡， 購買錯誤”
Helpful Report
(CHINESE) - Posted 2 years ago
Chung Hoi Lui
Verified Buyer
“Good for me .”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Lau
Verified Buyer
“The delivery time is fast and it meets the expectation of customer.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Emmy Chen
Verified Buyer
“The discount for new friends can not use, shows no discount when checkout”
Helpful Report
(CHINESE) - Posted 2 years ago
Yu Tak Au
Verified Buyer
“Fast delivery and product is same as advertised.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Received the good very quickly & the service is very good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lillian Lee
Verified Buyer
“Good service & speedy”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“im genuinely surprised my cat is willing to eat z/d because I’ve heard cats don’t like the texture. But my cat eats every bit of it. The only thing is that, in my previous order, they gave me free sample products for dog even though I was ordering cat things.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt and reliable delivery service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tammy Chan
Verified Buyer
“Order delivery was really fast and efficient”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Nice”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Hope to improve the delivery time within 3 hrs not a full day”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yama Wong
Verified Buyer
“Whatsapp回覆態度良好，能夠快速解決更改送貨地址問題。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lydia Lee
Verified Buyer
“Very good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Susan Wong
Verified Buyer
“I saw your booth at the recent Pet Show at HKCEC in Wanchai. It was very busy, but there was numerous staff to answer my questions in English. Stef helped me set up my online account so that I could make my first purchase. As I live in North Point, it was convenient to do a self pick-up when I made a second purchase.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Doreen Law
Verified Buyer
“Very efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,850 reviews
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