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Vetopia Reviews

4.7 Rating 3,012 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 3,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vetopia 5 star review on 21st February 2026

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I saw your booth at the recent Pet Show at HKCEC in Wanchai. It was very busy, but there was numerous staff to answer my questions in English. Stef helped me set up my online account so that I could make my first purchase. As I live in North Point, it was convenient to do a self pick-up when I made a second purchase.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very efficient delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“請裝箱時候留意盒裝在底，袋裝在上面，好多時候訂原盒貓糧和袋裝狗糧，都係包裝在底，盒裝在面，好容易會弄穿袋裝狗糧，謝謝幫忙”

Helpful Report

(CHINESE) - Posted 3 years ago

“When I know our existing supply lack of stock, my sister introduces Vetopia for me. It is a very good store, the price is cheaper than our pass supply and the deliver arrangement was so fast, only 1 working day. Also, I find the promotion rate for continuous orders. It is very convenience.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“送貨時沒有預先通知,一來電已經在樓下”

Helpful Report

(CHINESE) - Posted 3 years ago

“The staffs were very helpful, professional and efficient. Delivery was also very quick. Would be nice if the frequently bought products could have more special offers or bulk discount. Thank you”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I want to be more flexible in the arrangement of recurring ordering frequency. Thank you.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Speedy dispatch. Ordered at the booth on 2/3 and received the products on 2/4.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Staff are professional and nice”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very efficient store. Goods were delivered the day after I ordered them.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quick shipping , reasonable price , nice customer service”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Efficient delivery and good pricing”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quick delivery and a great variety of products to choose from”

Helpful Report

(CHINESE) - Posted 3 years ago

“As much as I like using Vetopia, the website/online shopping platform is not very user friendly. I’d still recommend it to my friends and family.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“It will be better if the delivery time can be scheduled.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“訂貨快速，衹是送貨順豐速遞10分鐘前才致電，根本沒可能安排家人接貨，結果存放在順豐櫃內”

Helpful Report

(CHINESE) - Posted 3 years ago

“I appreciate your service: very efficient & user friendly!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Speedy delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“fast delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Recorded our orders and send reminders, enabling easy re-ordering.”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 3,012 reviews