Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,706 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick respond and helpful”

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(ENGLISH) - Posted 3 years ago

“Good to have repetitive order”

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(ENGLISH) - Posted 3 years ago

“User friendly website and the delivery is speedy. Will try the recurring purchase next time for regular dry food ;)”

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(ENGLISH) - Posted 3 years ago

“Love the UI design, clean and user-friendly however, wrong emails reminded me to complete purchase even after I paid money and it happened in my last two purchase experiences recently, please see how to fix it”

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(CHINESE) - Posted 3 years ago

“One of the cans has little damage but does not affect the quality”

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(CHINESE) - Posted 3 years ago

“Huge amount of selections of dog foods and supplements.”

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(ENGLISH) - Posted 3 years ago

“Grateful if you would call the number I indicated before delivery.”

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(ENGLISH) - Posted 3 years ago

“Fair prices. Prompt and efficient service and delivery.”

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(ENGLISH) - Posted 3 years ago

“Haven’t receive delivery date confirmation email before I received the call from the driver, luckily that I can ask to drop at building lobby”

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(ENGLISH) - Posted 3 years ago

“Fast delivery. Have small gift. Good.”

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(ENGLISH) - Posted 3 years ago

“Good service. Fast delivery”

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(ENGLISH) - Posted 3 years ago

“方便快捷及良好的體驗”

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(ENGLISH) - Posted 3 years ago

“Good customer services.”

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(ENGLISH) - Posted 3 years ago

“prompt delivery”

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(ENGLISH) - Posted 3 years ago

“Fast shipping”

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(ENGLISH) - Posted 3 years ago

“Quite good, short delivery time, could be even better if the price can be cheaper”

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(ENGLISH) - Posted 3 years ago

“I think I need to stop the delivery , I order too much and still have 2-3 bags , please let me know how to do. Thank you”

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(ENGLISH) - Posted 3 years ago

“Good and reliable”

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(ENGLISH) - Posted 3 years ago

“為什麼上次訂單沒有扣除points 減整張單價？”

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(ENGLISH) - Posted 3 years ago

“Very good”

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(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,706 reviews