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Vetopia Reviews

4.7 Rating 2,706 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,414
 Metrics
4.7
Based on 2,706 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
128
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
CHE WAN SZETO
Verified Buyer
“very efficiency”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Easy use web page and quick delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Joe Fong
Verified Buyer
“I asked questions via WhatsApp customer service staff responded fast and arranged delivery pet food on time”
Helpful Report
(CHINESE) - Posted 3 years ago
Iris Leung
Verified Buyer
“Good service !! pls provide more of promotion/discount to exsiting customer is better”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jamie Ho
Verified Buyer
“Ordering process is simple. Product delivered on time and in good condition. Also appreciate the small gift with the delivery. Thanks!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Good stock.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Frances Tong
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Miss Chung
Verified Buyer
“Good service”
Helpful Report
(CHINESE) - Posted 3 years ago
Sandy Lam
Verified Buyer
“所售的貨物有質素給我有信心 因我喜用高品質生活給我的寵物”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sarah Sing
Verified Buyer
“So many products to choose from. Very quick delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“落單簡單 網上回覆快 多優惠 如果可以全中文就更好啦”
Helpful Report
(ENGLISH) - Posted 3 years ago
Kathy Leong
Verified Buyer
“有些商品返貨有點兒耐”
Helpful Report
(CHINESE) - Posted 3 years ago
Debbie Lau
Verified Buyer
“Respond quickly”
Helpful Report
(ENGLISH) - Posted 3 years ago
Paige Low
Verified Buyer
“Good service, fast replies”
Helpful Report
(ENGLISH) - Posted 3 years ago
Greco Leung
Verified Buyer
“So many procedures for these orders.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ping Wing Cheung
Verified Buyer
“Delivery is very efficient. Driver has very nice attitude. However, a bit difficult to understand the order/payment for the first time.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tracy Sit
Verified Buyer
“I love the Harness especially for hip weakness dog, I can easily handle him when going upstairs (we are in living on 2nd floor).”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tse Tai .
Verified Buyer
“efficient delivery services!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Winona Tam
Verified Buyer
“Please update my delivery address. My record is China Building. Your record is Bank of China Building. Everytime takes time to clarify with the courier and made the delivery late”
Helpful Report
(CHINESE) - Posted 3 years ago
Wen Jiaying
Verified Buyer
“It would be better if I can choose whether I will have freebies or not, and show the item.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,706 reviews
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