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Vetopia Reviews

4.7 Rating 2,647 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very fast delivery. Order today and deliver next day👍”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Reliable service to ensure prompt delivery. Thank you.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very good selection with some of the best brands on the market. The food subscription service comes well handy as we wouldn't need to worry about the future in case we ran out of the kibbles. Also, Dr. David got back to me with some very professional advice on a brand and gave me additional thought which I appreciate. The search option on pet problems is superb, and useful when you need an asap solution. Real-time feedback on the delivery time would be a nice addition to the user profile as I had to ask via Whatsapp after 2 days of "ready to deliver" status.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Your delivery service is very efficient. However, you don't carry many commercial items. Some items like the Japanese brand potty pads, I would have to order them from another online company. If you carry these items, I would like to order everything from Vetopia.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“The service is always good in Vetopia. I was just a bit disappointed this time. I received an email that the cat food will deliver on 28 June. End up I received it on 3 July. It could be better if I receive a message or email about the delayed delivery, then I would be able to get another cat food for my cat in advance. But I appreciate the prompt reply from the customer service team.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very efficient and reliable”

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(ENGLISH) - Posted 3 years ago

“Delivery on time and good service”

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(ENGLISH) - Posted 3 years ago

“回覆快捷、效率頗高、服務態度好。”

Helpful Report

(CHINESE) - Posted 3 years ago

“Excellent customer service and rapid delivery.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quick delivery. Have a good track of the delivery process. Efficient service. Will buy again.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“如下次有關產品有改變（包括包裝），可以通知客戶，感謝！！”

Helpful Report

(ENGLISH) - Posted 3 years ago

“發貨---快有環保袋盛載---乾淨還送小罐頭---貼心”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quick delivery after order.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“on time delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very fast delivery and delivery staff are nice and responsible”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Good experience”

Helpful Report

(ENGLISH) - Posted 3 years ago

“the whatsapp support did help me on my last purchase. delivery was quick.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“delivery on time”

Helpful Report

(ENGLISH) - Posted 3 years ago

“OVERALL SERVICE IS GOOD ESPECIALLY THE DELIVERY SERVICE”

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(ENGLISH) - Posted 3 years ago

“Easy to use”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,647 reviews