Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,647 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Stable supply and fast delivery”

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Posted 3 years ago

“Even though there’s a little hiccup for the last order. But it was rectified swiftly and the missing item received the next day.”

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(ENGLISH) - Posted 3 years ago

“good on delivery. on time. keep it up.”

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(ENGLISH) - Posted 3 years ago

“Quick responses to query by staff & determine to achieve client’s request. It is recommended a 10% discount to all purchase as Vetopia’s price is higher than the outside, that discount would definitely increase your competitiveness in the market.”

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(ENGLISH) - Posted 3 years ago

“It will be better if you have customers’ questions n answered by some customer service from professional vet”

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(CHINESE) - Posted 3 years ago

“Delivery is fast. Product is well packed.”

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(CHINESE) - Posted 3 years ago

“Fast delivery”

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(CHINESE) - Posted 3 years ago

“good service !”

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(ENGLISH) - Posted 3 years ago

“Fast and wide variety although it’s bit pricey than the others”

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(ENGLISH) - Posted 3 years ago

“Excellent delivery speed and service for any pet lover, highly recommended for everyone”

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(ENGLISH) - Posted 3 years ago

“Great service, fast and efficient!”

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(ENGLISH) - Posted 3 years ago

“Everything is great, even the delivery dude is cool. It’s just I hope the email replies could be faster.”

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(ENGLISH) - Posted 3 years ago

“Very nice customer service with fast response. Smart people who help you to take care of the pets”

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(CHINESE) - Posted 3 years ago

“Prompt delivery and very systematic”

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(ENGLISH) - Posted 3 years ago

“Customer service is very nice and helpful. And delivery service is speedy and polite.”

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(ENGLISH) - Posted 3 years ago

“Nice customer service. Very reactive and helpful with my order.”

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(ENGLISH) - Posted 3 years ago

“Very fast delivery I received in the next day”

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Posted 3 years ago

“Excellent communication and reliable delivery. My dogs are very happy too!”

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Posted 3 years ago

“Extremely helpful costumer service to help this new customer to get the best deal and made the necessary changes. Most appreciated.”

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Posted 3 years ago

“nice purchase experience very quick but a little bit bug on using coupon to get discount.”

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Posted 3 years ago

Vetopia is rated 4.7 based on 2,647 reviews