Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,850 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,850 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“請裝箱時候留意盒裝在底，袋裝在上面，好多時候訂原盒貓糧和袋裝狗糧，都係包裝在底，盒裝在面，好容易會弄穿袋裝狗糧，謝謝幫忙”

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(CHINESE) - Posted 2 years ago

“When I know our existing supply lack of stock, my sister introduces Vetopia for me. It is a very good store, the price is cheaper than our pass supply and the deliver arrangement was so fast, only 1 working day. Also, I find the promotion rate for continuous orders. It is very convenience.”

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(ENGLISH) - Posted 2 years ago

“送貨時沒有預先通知,一來電已經在樓下”

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(CHINESE) - Posted 2 years ago

“The staffs were very helpful, professional and efficient. Delivery was also very quick. Would be nice if the frequently bought products could have more special offers or bulk discount. Thank you”

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(ENGLISH) - Posted 2 years ago

“I want to be more flexible in the arrangement of recurring ordering frequency. Thank you.”

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(ENGLISH) - Posted 2 years ago

“Speedy dispatch. Ordered at the booth on 2/3 and received the products on 2/4.”

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(ENGLISH) - Posted 2 years ago

“Staff are professional and nice”

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(ENGLISH) - Posted 2 years ago

“Very efficient store. Goods were delivered the day after I ordered them.”

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(ENGLISH) - Posted 2 years ago

“Quick shipping , reasonable price , nice customer service”

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(ENGLISH) - Posted 2 years ago

“Efficient delivery and good pricing”

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(ENGLISH) - Posted 2 years ago

“Quick delivery and a great variety of products to choose from”

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(CHINESE) - Posted 2 years ago

“As much as I like using Vetopia, the website/online shopping platform is not very user friendly. I’d still recommend it to my friends and family.”

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