Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 3,012 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“我想反映一下我上兩次買你們的東西，之後送貨來我家的時間，同你們客服答覆我送貨的時間有差別，上兩次都是早了一天送來，希望下次你們客服答覆我送貨的時間能夠準確一點。”

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(ENGLISH) - Posted 2 years ago

“貨品完整無缺👍🏾👍🏾貓貓鐘意食”

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(ENGLISH) - Posted 2 years ago

“I only came to buy a can of prescribed cat food, your staffs are very helpful. I still have a few cans of prescribed cat food, I will definitely continue purchase from Vetopia.”

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(ENGLISH) - Posted 2 years ago

“Prompt delivery time. Suggest providing more discount for the order. Thanks.”

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(ENGLISH) - Posted 2 years ago

“The pricing is slightly higher than others, but the shipping is excellent. I had previously ordered the package, but owing to a lack of flexibility in the delivery timetable, I had to cancel it.”

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(ENGLISH) - Posted 2 years ago

“quick and responsive”

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(ENGLISH) - Posted 2 years ago

“I can buy dog products at lower prices”

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(ENGLISH) - Posted 2 years ago

“The prompt delivery is really impressive and valued.”

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(ENGLISH) - Posted 2 years ago

“Extremely fast delivery”

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(ENGLISH) - Posted 2 years ago

“Fast delivery time and the quantity is good. Packing also very tidy.”

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(ENGLISH) - Posted 2 years ago

“貨源充足，送貨迅速，希望優惠活動更加豐富！”

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(ENGLISH) - Posted 2 years ago

“on pet exhibition the service and the sent is ok”

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(CHINESE) - Posted 2 years ago

“Good service”

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(ENGLISH) - Posted 2 years ago

“Good service and explainlation. It’s my first time to use.”

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(CHINESE) - Posted 2 years ago

“This is my 2nd time of the purchase. Although, my choose is not enough of my demand, the CS team replied me explaining clearly for all my concerning. That’s much confidence to continue to use.”

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(ENGLISH) - Posted 2 years ago

“Delivery was very late but the order was accurate.”

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(ENGLISH) - Posted 2 years ago

“職員服務態度友善有禮，價錢合理，唯一稍欠理想的是展會上沒現貨，延遲了寵物吃藥的時間”

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(CHINESE) - Posted 2 years ago

“Very Helperful”

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(CHINESE) - Posted 2 years ago

“It will be better if the delivery leadtime will be shorten .”

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(ENGLISH) - Posted 2 years ago

“Quality is good, but over-packaged”

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(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 3,012 reviews