Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,556 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,556 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast Deliver and nice products”

Helpful Report

Posted 3 years ago

“The delivery is very fast, I placed my order on 23rd of December night and received my products next day. Very impressed.”

Helpful Report

Posted 3 years ago

“Good service Cant critic”

Helpful Report

Posted 3 years ago

“你們預設每月訂講的優惠，我幾年都無法亨用，因為我有兩隻貓，每月購買大嘅1.5包糧，而且每月可能都想試加少許新品用，這樣規範模式完全不合用，給客戶要求自己記得加減改單，增加客戶壓力。我是貴司舊客戶，已有幾年，最好增設super VIP code 優惠，簡單方便，客戶隨心訂購。貴司網店經常彈出無謂要求機動式問要否幫忙，但實際完全幫唔到忙，劃面阻住睇繳款界面，設計有問題，將重點放錯。進入貴司網店，如有優惠就可彈出來給客戶睇，這對客戶才有用。貴司售賣的洗耳仔水，不是市面最受歡迎好用的。以上在電話已反影幾次，但一直都沒有改善。今次希望貴司會關注及改善。我維持在貴司購買東西，是因為相信貴公司售賣產品都是正品，不會賣假貨，送貨快，這個是good加分。”

Helpful Report

Posted 3 years ago

“Very secure procedure and quick respond. Service was wonderful and would love to recommend others”

Helpful Report

Posted 3 years ago

“High efficiency in delivery”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“The delivery was really quick. I placed my order in the morning and received the item the same day!”

Helpful Report

Posted 3 years ago

“Sincere, helpful,prompt delivery.Products are competitive lower than the other pet product companies.”

Helpful Report

Posted 3 years ago

“Reliable and Easy, we love our Dog Food Standing order!... no more last-minute crisis with hungry dogs and empty bags!! Also loved the little Christmas treat! The kind of attention and details that make all the difference! Thanks for the great service!”

Helpful Report

Posted 3 years ago

“The order is processed very efficiently”

Helpful Report

Posted 3 years ago

“Fast delivery and good servicr”

Helpful Report

Posted 3 years ago

“My dog loves beef”

Helpful Report

Posted 3 years ago

“Prompt delivery. When I have questions about their logistic arrangement, they would reply to me fast.”

Helpful Report

Posted 3 years ago

“Gotta love the reward system and the quick response of the customer service.”

Helpful Report

Posted 3 years ago

“Excellent!!! Customer-oriented, efficient, helpful, friendly..... It is one of the most impressive service I have ever received.”

Helpful Report

Posted 3 years ago

“very helpful staff fast shipping speed”

Helpful Report

Posted 3 years ago

“Very nice.”

Helpful Report

Posted 3 years ago

“Good Service quick!”

Helpful Report

Posted 3 years ago

“Good customer service, quick delivery!”

Helpful Report

Posted 3 years ago

Vetopia is rated 4.7 based on 2,556 reviews