Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,556 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,556 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

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English

“I was very impressed with the speed that they answered the phone I was able to communicate in English with the staff which I appreciated very much and as promised my delivery arrived outside my front door thank you”

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Posted 3 years ago

“Very prompt with delivery, great personalized service.”

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Posted 3 years ago

“Quick delivery on the next day after purchase. The product came with a clean package and a reusable bag. Good shopping experience.”

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Posted 3 years ago

“Efficient and delivered on time with some samples and a doggie stocking. I have recommended to other friends.”

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Posted 3 years ago

“Easy to use and an user-friendly interface”

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Posted 3 years ago

“User friendly by online ordering and deliver products in a timely manner”

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Posted 3 years ago

“Instant delivery and quick reply to enquiries”

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Posted 3 years ago

“Delivery is fast! I made a order and it delivered right next day, so efficient.”

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Posted 3 years ago

“My cat confirmed IBD she take this almost 4 years of this cann food, so far is very stable.”

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Posted 3 years ago

“Nice response and fast delivery”

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Posted 3 years ago

“Very good and well !!”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“quick delivery and good price”

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Posted 3 years ago

“訂貨後收到電郵指4/1/2022會送貨，等至5:15pm未有消息，致電查詢，貴公司職員語氣態度差，只問我送邊區，指送屯門要夜晚，我詢問會是大約幾點至幾點，回應答我唔到，因為好多單。”

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Posted 3 years ago

“I have 6 cats all over 10 years old . They are on prescribed petfood. My daughter referred me to Vetopia and I am glad to find a responsible and efficient supplier . I joined a recurring plan that will supply my planned amount of catfood on a monthly basis. I then can add extra order on ad hoc basis to serve my unaccountable demands. The customer service is also very helpful.”

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Posted 3 years ago

“Always great service and products”

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Posted 3 years ago

“Quick delivery!”

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Posted 3 years ago

“Excellent range of food and pet needs. Excellent service and speedy delivery. I would thoroughly recommend Vetopia.”

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Posted 3 years ago

“Thanks for the Christmas gift, yet a higher discount will be more preferable.”

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Posted 3 years ago

“Excellent experience! Great customer service, staff replied my enquiry in a few mins. My order was even delivered within 24 hours. Will definitely make another purchase from Vetopia.”

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Posted 3 years ago

Vetopia is rated 4.7 based on 2,556 reviews