Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“I was informed the product I had purchased was out of stock after payment. Also, the product is 99.9% effective on germs, not virus as your ad claimed. Very disappointed.”

Helpful Report

(CHINESE) - Posted 4 years ago

“With my recent purchase experience with you, I did feel comfortable with your easy, fast, and convenience web page that for me to select what I wish and what I need to buy, and it's actually prompt to receive my ordered items. Just a word, you are a good supplier ever.”

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(ENGLISH) - Posted 4 years ago

“Faster delivery Nice packaging Warm gift Thank you”

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(CHINESE) - Posted 4 years ago

“Good services.”

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(CHINESE) - Posted 4 years ago

“Very fast delivery”

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(ENGLISH) - Posted 4 years ago

“Very quick delivery !”

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(ENGLISH) - Posted 4 years ago

“Easy ordered and fast delivery”

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(CHINESE) - Posted 4 years ago

“The best service and such an amazing range of products for my two dogs and my cat. They love when the Vetopia delivery arrives. Thank you always for making the extra effort to make sure we get everything we order on time and when needed. I especially love the recurring order, so items that I need get delivered without me having to remember, like the Bravecto tablet for my dogs every three months to help prevent tick fever. That is amazing!”

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(ENGLISH) - Posted 4 years ago

“home delivery was quick”

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(ENGLISH) - Posted 4 years ago

“super fast delivery service!!!”

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(ENGLISH) - Posted 4 years ago

“非常快速送到!good!”

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(CHINESE) - Posted 4 years ago

“Sadly my order was cancelled because they couldn’t deliver to Discovery Bay”

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(ENGLISH) - Posted 4 years ago

“Vetopia is reliable and always deliver on time for recurring orders. Even when they are hit with unstable stock refills due to Covid, they contacted me for an alternative but similar product. Highly recommend them”

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(ENGLISH) - Posted 4 years ago

“Always delivers what my pet cat needs ontime. V reliable.”

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(ENGLISH) - Posted 4 years ago

“I think the product selection is great and the customer service is excellent! Moreover, I have complete faith in the quality of food products, which is so important. Dr. David is a wonderful vet and I have never been disappointed by following what he suggests.”

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(ENGLISH) - Posted 4 years ago

“Fast delivery”

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(CHINESE) - Posted 4 years ago

“Fast delivery on the next day and packing always neat and clean. My dogs love their sample treats. Drivers very polite.”

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(ENGLISH) - Posted 4 years ago

“all good，both product and service”

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(ENGLISH) - Posted 4 years ago

“The courier is nice and responsible. Appreciate the little free gift from the Vetopia. Thanks so much.”

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(CHINESE) - Posted 4 years ago

“Well, the official website of HK is great and user friendly. Response to email is quick and positive …. Keep up with the good work !”

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(CHINESE) - Posted 4 years ago

Vetopia is rated 4.7 based on 3,158 reviews