Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,075 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,075 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Terrific customer service, good product offerings”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Nice introduction in the HK pet exhibition. Nice free gifts. Products are nice.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“網頁購買程序不算複雜，送貨速度相對迅速，更值得讚是送貨哥哥好有禮貌，做事交帶，總結是購物感覺良好，會繼續惠顧😌”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast and good service”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast delivery 👍🏼”

Helpful Report

(CHINESE) - Posted 3 years ago

“The delivery is good and on time. The courier is polite and nice. Thanks”

Helpful Report

(CHINESE) - Posted 3 years ago

“Excellent range of products, speedy shipping and it helps that I can get prescription dog food for my diabetic dog delivered to my door.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Excellent and timely services! I always look to buy Stella & Chewy for my darling Thor! Vetopia offers very competitive price (and 12% off promotion during the HK Pet Show). Plus bonus points to use which we simply cannot resist! We received the delivery within 24-48 hours too! 😜👍”

Helpful Report

(ENGLISH) - Posted 3 years ago

“在寵物展認識這公司，員工細心講解產品，亦指導對毛孩的照顧👍”

Helpful Report

(ENGLISH) - Posted 3 years ago

“good customer service”

Helpful Report

(ENGLISH) - Posted 3 years ago

“fast service, fast delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“食開買開，送貨又快又妥當”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Perfect as usual. Glad to have faster delivery compared to ordering from my local vet clinic.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quick delivery, easy to browse products online”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Nice to be able to buy my dog description food conveniently”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I love how fast Vetopia is with their delivery schedule! Excellent service!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“They always deliver the products on time. Prompt and professional reply was always provided once i had any query. Would like to recommend others for purchasing anything.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I have been ordering from Vetopia for a while. It has most of the Rx kibbles collection for my dog, especially small bites for small dogs. Their delivery turnaround is amazing too. Generally can get delivery within 1-2 days.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“good service”

Helpful Report

(ENGLISH) - Posted 3 years ago

“It’s good to have promotions I can stock things up. It would be good if you let me know in advance about the promotion through email or WhatsApp.thanks for your attention.”

Helpful Report

(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 3,075 reviews