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Vetopia Reviews

4.7 Rating 2,659 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,380
 Metrics
4.7
Based on 2,659 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Riz Khan
Verified Buyer
“Vetopia had changed my life and my pets life, My cat has food on time and we never have a shortage of her treats, toys and food all thanks to Vetopias fast delivery and Large variety of items”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wilson FAN
Verified Buyer
“Very nice product and good process”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wai Ling Wong
Verified Buyer
“Quick reply, looking forward to buying again next time!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Cat Lee
Verified Buyer
“一直買開，送貨好快，服務好”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Reliable place that offers a good variety of food and everything my cats need. Helpful customer service and efficient delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast & efficient. Goods received within 2 days. Thanks”
Helpful Report
(CHINESE) - Posted 3 years ago
Rebecca Chan
Verified Buyer
“Speedy delivery, and super polite staff!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Prompt delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Krystyna Butchart
Verified Buyer
“I highly recommend ordering from Vetopia as their service is excellent. I am somewhat of an anxious online shopper but have been impressed with Vetopia's customer service staff. Now I always order my cat food etc. online.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Angel Young
Verified Buyer
“Fast delivery!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vi Buyer
Verified Buyer
“𝖥𝖺𝗌𝗍 𝖽𝖾𝗅𝗂𝗏𝖾𝗋𝗒. 𝖦𝗋𝖾𝖺𝗍 𝗌𝖾𝗋𝗏𝗂𝖼𝖾𝗌.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Connie Liu
Verified Buyer
“I went to your shop to exchange some canned cat food. Your female colleague is extremely helpful and considerate. I will highly recommend Vetopia to all my friends.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Mandy Leung
Verified Buyer
“Quick delivery with reasonable price”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Very quick delivery. May use a bag instead of a box for sending small nor fragile item.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Candy Lam
Verified Buyer
“Great aftersales service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Eric Li
Verified Buyer
“Fast delivery, good service, nice dealer. Also surprising gifts on every order!”
Helpful Report
(ENGLISH) - Posted 3 years ago
ALBERT Yeung
Verified Buyer
“good contact and timely delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Josephine Yam
Verified Buyer
“Thanks for the prompt delivery! I received the order in only two days.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jacky Lai
Verified Buyer
“送貨快，有禮貌，價錢實惠且多優惠。”
Helpful Report
(CHINESE) - Posted 3 years ago
Suzuki Cheang
Verified Buyer
“Good service and delivery is very efficient”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,659 reviews
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