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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Lok Shun Rodson Chan
Verified Buyer
“Nice service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Adam Indikt
Verified Buyer
“I have been a Vetopia customer for more than six years and have found them to be very efficient and attentive for my and my pets’ needs. I thoroughly recommend them to any pet owner.”
Helpful Report
(ENGLISH) - Posted 3 years ago
SUSAN MIZOGUCHI
Verified Buyer
“Very easy and convenient setting up a regular order for cat food. Delivery is always prompt and the driver always advises when close. Substitute food has been recommended when the regular one is out of stock and my cat has been happy with both”
Helpful Report
(ENGLISH) - Posted 3 years ago
匿名
Verified Buyer
“Very good”
Helpful Report
(ENGLISH) - Posted 3 years ago
YL Lee
Verified Buyer
“Great online platform to purchase pet’s products, fast delivery and good customer journey map”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ng Ho Yin
Verified Buyer
“網頁系統指示清晰，客人可以很簡單找到自己想要的貨品！！👍👍 貼心服務送貨到家，我不用搬到身水身汗”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“I am subscribed to the monthly recurring order program. It’s stable for now”
Helpful Report
(ENGLISH) - Posted 3 years ago
Christina Chen
Verified Buyer
“A great shopping experience with Vetopia. Smooth communication and understanding with the timing of orders. Also transparent with pricing increases. Overall trusting and happy with the entire shopping process.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Cicy Au
Verified Buyer
“It is a really helpful website as I cannot find other shops that are owned by vets and sell small pet products. The customer service is nice and able to solve the issue effectively, with swift delivery time. Overall, I am very satisfied and would purchase form Vetopia again.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Rebecca Yu
Verified Buyer
“Website is easy to use, recurring order is convenient for buying dog food and medication.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Joey Wong
Verified Buyer
“The best arrive”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“fast delivery and good followup”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jano Cheung
Verified Buyer
“Nice service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Venus Wong
Verified Buyer
“I love the speedy delivery!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Marrianne Tse
Verified Buyer
“Efficient. Goods are normally delivered the day after order.”
Helpful Report
(ENGLISH) - Posted 3 years ago
NORA LI
Verified Buyer
“Vetopia 的產品種類多，對狗有益。 Customs service 同 delivery 都做得好好”
Helpful Report
(CHINESE) - Posted 3 years ago
Ying Lam Liu
Verified Buyer
“包裝完善，送貨迅速，服務好”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Great shop fast shipping”
Helpful Report
(ENGLISH) - Posted 3 years ago
美芬 鍾
Verified Buyer
“Product is good and delivery is fast”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Highly recommend Vetopia, fast and efficient delivery service .”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 3,158 reviews
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