Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,856 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Overall service is excellent.”

Helpful Report

(CHINESE) - Posted 3 years ago

“The delivery was unexpectedly fast, no matter the staff who delivers or does the customer service are also very helpful, efficient and polite. I would strongly recommend Vetopia to anyone else who have pets!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“服務很好，購買方便，解釋詳盡”

Helpful Report

(CHINESE) - Posted 3 years ago

“Very efficient service, delivered on the following day after making order.”

Helpful Report

(CHINESE) - Posted 3 years ago

“Very efficient. Speedy delivery. I enjoyed the service and will definitely shop in Vetopia again.”

Helpful Report

(CHINESE) - Posted 3 years ago

“prompt delivery and always well packed!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“website is user friendly and fast delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast, easy, and efficient service and delivery.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Vetopia is a reliable seller.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I have been a customer for many years. Having purchased all sorts of products, from renal diet to fish food, I would say that the service, and the items received, have been excellent.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“good response and fast delivery. will do order next time”

Helpful Report

(ENGLISH) - Posted 3 years ago

“User friendly website, fast delivery. Product price is reasonable too!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“excellent services”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Good and excellent delivery!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“quick response to enquiries, speedy delivery, polite to customers and good discount offered”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Delivered to our door very quickly, thank you very much for the fast delivery and the food sample!! Will order again.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I use autoship for my pets' food. This can guarantee their supply in case I have hands on other matters and forget to replenish.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“fast delivery and good service, nice customer service too👍”

Helpful Report

(CHINESE) - Posted 3 years ago

“Kindly appreciated being alerted when my product finally became available and delivery logistics team also very courteous.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“very good&helpful !”

Helpful Report

(CHINESE) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,856 reviews