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Vetopia Reviews

4.7 Rating 2,662 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,382
 Metrics
4.7
Based on 2,662 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Ann Chan
Verified Buyer
“Fast delivery every time.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Speedy delivery!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Karl Yuk
Verified Buyer
“excellent same day shipping”
Helpful Report
(CHINESE) - Posted 3 years ago
IVY WONG
Verified Buyer
“Speedy delivery, good service!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Benjamin Liu
Verified Buyer
“Fast delivery and response to questions”
Helpful Report
(ENGLISH) - Posted 3 years ago
Rocco Chan
Verified Buyer
“Flexible delivery, will purchase again.”
Helpful Report
(ENGLISH) - Posted 3 years ago
MY Liang
Verified Buyer
“Super convenient for Lamma people since the cat food could be delivered to doors.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Great products and fantastic service. I've always had a great experience dealing with the Vetopia team. I almost exclusively shop for my pets here vs other online retailers, especially as they have a good rewards program.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Angela Au
Verified Buyer
“Good services”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“訂購後，很快就收到。”
Helpful Report
(CHINESE) - Posted 3 years ago
Dorothy Chu
Verified Buyer
“Efficient”
Helpful Report
(ENGLISH) - Posted 3 years ago
Paul Deayton
Verified Buyer
“Excellent range of products and prompt service”
Helpful Report
(ENGLISH) - Posted 3 years ago
SW Li
Verified Buyer
“Vetopia is a very reliable online pet shop! :)”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chloe Ho
Verified Buyer
“服務非常好，兩天便收到貨！”
Helpful Report
(CHINESE) - Posted 3 years ago
Chiu Ming Chen
Verified Buyer
“I am extremely happy to order from Vetopia. My dog was suffering from gastric infection due to food poisoning and I was in desperate need for I/d digestive care or otherwise he would have nothing to eat. I placed an order via Vetopia and asked for asap delivery. To my surprise, the cans arrived on the same day I placed the order. Amazingly efficient service.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Suzanne Sham
Verified Buyer
“Speedy delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Serene Cai
Verified Buyer
“fast shipping !”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wai Fong Mak
Verified Buyer
“very good will buy again”
Helpful Report
(ENGLISH) - Posted 3 years ago
Maria Ng
Verified Buyer
“Speedy delivery”
Helpful Report
(CHINESE) - Posted 3 years ago
Eric Poon
Verified Buyer
“Easy interface and smooth shopping experience”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,662 reviews
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