Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,943 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great selection of products and even better customer service. I've been using their subscription service for all my fur babies' needs and it makes it so easy since you set it and forget it. I would absolutely recommend.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast and convenient delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Delivery fast and reliable”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Deliver very fast. Appreciate it :)”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Efficient ordering process and speedy delivery. I reached out to them with some questions about the items I wanted to order and was met with courteous and helpful responses and arrangements. Highly recommend Vetopia!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Good Service”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Overall service is excellent.”

Helpful Report

(CHINESE) - Posted 3 years ago

“The delivery was unexpectedly fast, no matter the staff who delivers or does the customer service are also very helpful, efficient and polite. I would strongly recommend Vetopia to anyone else who have pets!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“服務很好，購買方便，解釋詳盡”

Helpful Report

(CHINESE) - Posted 3 years ago

“Very efficient service, delivered on the following day after making order.”

Helpful Report

(CHINESE) - Posted 3 years ago

“Very efficient. Speedy delivery. I enjoyed the service and will definitely shop in Vetopia again.”

Helpful Report

(CHINESE) - Posted 3 years ago

“prompt delivery and always well packed!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“website is user friendly and fast delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast, easy, and efficient service and delivery.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Vetopia is a reliable seller.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I have been a customer for many years. Having purchased all sorts of products, from renal diet to fish food, I would say that the service, and the items received, have been excellent.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“good response and fast delivery. will do order next time”

Helpful Report

(ENGLISH) - Posted 3 years ago

“User friendly website, fast delivery. Product price is reasonable too!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“excellent services”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Good and excellent delivery!”

Helpful Report

(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,943 reviews