Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,662 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Managed to find the cat food I needed & it was delivered promptly as advised the next day. Great service! Will order again.”

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(ENGLISH) - Posted 3 years ago

“Fast delivery and nice packaging . Their next day delivery was fantastic.”

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(CHINESE) - Posted 3 years ago

“I love how i can get what i need especially on prescription dog food online. I understand the necessity but they have not made it easy for us to buy their product. Thanks for making it easy.”

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(ENGLISH) - Posted 3 years ago

“Staff are very accommodating and responsive. Orders always arrive promptly.”

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(ENGLISH) - Posted 3 years ago

“Reliable delivery and quality canned food which I’ve never complained.”

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(ENGLISH) - Posted 3 years ago

“quick delivery”

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(CHINESE) - Posted 3 years ago

“Very quick deliver and good service”

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(ENGLISH) - Posted 3 years ago

“Prompt delivery and in perfect condition”

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(ENGLISH) - Posted 3 years ago

“We highly appreciate the efficiency of delivery service, thank you”

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(ENGLISH) - Posted 3 years ago

“I'm impressed by the customer service of Vetopia. Subscription service is great & whenever I need help to modify my order or to get something urgently, their staff is always super helpful. Delivery is fast and I'm always happy with the delivery service. Absolutely 5-star service!”

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(ENGLISH) - Posted 3 years ago

“Speedy and on time delivery… and the staff are friendly too.”

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(ENGLISH) - Posted 3 years ago

“Friendly and efficient service that I would go back to.”

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(ENGLISH) - Posted 3 years ago

“Most helpful and efficient responses. We moved from HK 3 years ago but we still use Vetopia for our pets needs.”

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(ENGLISH) - Posted 3 years ago

“Very fast service. Thank you!”

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(CHINESE) - Posted 3 years ago

“I’m a returning customer due to great customer (via the vets) and delivery service.”

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(ENGLISH) - Posted 3 years ago

“good service and delivery 👍”

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(CHINESE) - Posted 3 years ago

“Very good, will buy it again”

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(CHINESE) - Posted 3 years ago

“Fast delivery. The diversity of product can be more.”

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(ENGLISH) - Posted 3 years ago

“The staff contacted me regarding the prescription drugs I ordered for my dog. They were very helpful and professional. Delivery was also very efficient. Thanks and I will order from you again!”

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(ENGLISH) - Posted 3 years ago

“Very responsive, professional service. For a busy person like myself, taking a video of a healthy dog for a Heartgard prescription is much easier for a long wait for vet appointment.”

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(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,662 reviews