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Vetopia Reviews

4.7 Rating 2,663 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“If add the previous order that I can easy to repeat the goods”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quick delivery”

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(ENGLISH) - Posted 3 years ago

“Good services”

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(ENGLISH) - Posted 3 years ago

“Very well customer service! I noticed that I forgot to use the coupon so I apply for refund. The customer service helped me a lot and the refund process was very smooth.”

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(ENGLISH) - Posted 3 years ago

“Best eshop for pet parents”

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(ENGLISH) - Posted 3 years ago

“Very convinient. Order arrived within 2 days. Price is very reasonable. Highly recommended”

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(ENGLISH) - Posted 3 years ago

“Delivery was lightening fast . Ordered Sunday & received anallergenic & treats by Monday. Range of options for my very allergic dog terrific”

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(ENGLISH) - Posted 3 years ago

“quick delivery”

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(CHINESE) - Posted 3 years ago

“Very good service. HAVE BEEN REORDER FOR MANY TIMEEE.”

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(ENGLISH) - Posted 3 years ago

“Excellent service!”

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(ENGLISH) - Posted 3 years ago

“Excellent service 👍”

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(CHINESE) - Posted 3 years ago

“Super fast delivery and responsive customer service, not to mention the quality of their curated products.”

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(ENGLISH) - Posted 3 years ago

“Very fast and efficiency ， highly recommend”

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(CHINESE) - Posted 3 years ago

“The fastest delivery I have every received! Prices are fair for this kind of service. The vetopia team are amazing with after sales help or questions about products. Wish more online shops are like this. 10/10 will buy again”

Helpful Report

(ENGLISH) - Posted 3 years ago

“They have products that others may not have. Really appreciate the simple platform and quick delivery. Everything was on point. Will definitely order again from Vetopia.”

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(ENGLISH) - Posted 3 years ago

“Above and beyond! I placed my order in the morning and reveived them in the afternoon!”

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(ENGLISH) - Posted 3 years ago

“Thank you for delivery.”

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(ENGLISH) - Posted 3 years ago

“Fast shipping as always”

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(ENGLISH) - Posted 3 years ago

“Excellent service, really amazed me. This is my first time purchase. I ordered in noon, arrived at 6ish evening. Much faster than it said the next day. Really appreciate. Thanks for the great service. And it came with a little treat for my little poodle. Thanks again.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very helpful staff & very efficient delivery service.”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,663 reviews