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Vetopia Reviews

4.7 Rating 3,224 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,882
 Metrics
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“Excellent customer service: My problem was solved quickly with the help of the staff. Reliable delivery: Delivery was quick and on time.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Jean Chen
Verified Buyer
“I'm pleasantly surprised & pleased with the prompt delivery. Placed an order in the morning and received it in the afternoon.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Tina Tina
Verified Buyer
“服務好，物流快，今日落單明天已收貨。”
Helpful Report
(CHINESE) - Posted 4 years ago
Fiona Yung
Verified Buyer
“The team has been very helpful with my delivery queries. They made sure I got my oralade for my old dog within 24 hrs”
Helpful Report
(ENGLISH) - Posted 4 years ago
Jenny Physiotherapist
Verified Buyer
“Great product, fast delivery, good management team”
Helpful Report
(ENGLISH) - Posted 4 years ago
Florence Li
Verified Buyer
“The online ordering system is user friendly. I appreciate the next day delivery arrangement and the delivery person is very nice and responsible as well.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“The vetopia team are very friendly and knowlegeable. My puppy is enjoying the delicious royal canin brand dog food and I even got a free gift 'doggy' bag (pun intended) with my purchase. Highly recommeded! Also I was able to redeem a free mug. So all in all a satisfying experience.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Becky Li
Verified Buyer
“Very good delivery”
Helpful Report
(ENGLISH) - Posted 4 years ago
Natasha Tsai
Verified Buyer
“the delivery was smooth and quick. I received the items just a day after making the purchase!”
Helpful Report
(ENGLISH) - Posted 4 years ago
MK CHU
Verified Buyer
“the delivery of product was excellent, I made an order last evening, and received it on the next day's afternoon.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“Quality goods and speedy delivery”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“They are very responsive and fast delivery.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Wrennie Shing
Verified Buyer
“The range of products Vetopic offers covers pretty much everything our pets need. Quality of the product is higher than the average pet supplies stores, we feel like we can let our pets try many of their products without worrying about what's in those products. The best thing we love about Vetopia is their super quick delivery and fantastic customer support.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Hillary Ho
Verified Buyer
“Very good fast shipping and received very quickly”
Helpful Report
(CHINESE) - Posted 4 years ago
Fran Chan
Verified Buyer
“Very good products fast delivery & response 👍”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“Fast delivery! Nice to have a cheaper price for recurring orders!”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“quick delivery, thanks!”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“Good services and fast delivery”
Helpful Report
(CHINESE) - Posted 4 years ago
Jennifer Kim
Verified Buyer
“The staff at Quarry bay was extremly kind and helpful. I was struggling with the payment, and he helped me deal with it patiently. Also, he gave some samples for the cat! :)”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“Excellent ! Products selection is good, service is awesome the team is reactive, responsive and easy to reach. Always a smooth delivery within the schedule. Love it !”
Helpful Report
(ENGLISH) - Posted 4 years ago
Vetopia is rated 4.7 based on 3,224 reviews
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