“I ordered a pair of shoes a month ago, still no shoes. Vicsrack states the are a California Company. They are false advertising, they are from China. Buyer Beware!!!!!”
“I ordered a cardigan on Feb. 11th and it is now March 23rd. This website is total bullsh*t. I emailed them four times and everytime they never gave me an answer. They were even a little rude. WHERE TF IS MY PACKAGE????”
“Ordered three pair of shoes on Nov 17. I received one pair of the three in mid February. Nothing since and tracking info ended when I received the one pair. Was told by Vicsrac that the other two are still on the way. It has been four months. I am happy to wait for two or even three months. I knew they were coming from China. I allowed an extra month because of the two weeks China was shut down due to the virus. If I receive my shoes, I will gladly rewrite or erase this review. I’m sure I will not have to do that. Ugh! Frustrating as hell.”
“Vicsrack Tassel Embellishments Studs Loafers: I did receive my order two days ago and I’m very disappointed. The shoe received is a poor copy of the picture showed on the website. The material used is cheap and it has a poor finish and look. I tried to leave a review on the site and for some reason they don’t show the review posted by me. Don’t be fooled!!!”
“I ordered a pair of shoes back in December of 2019 and never received them there was an email that you could communicate to them and my first response they were sitting at the post office and waited never got them, then they said they were sitting on a ship, never received them, so definitely a scam, they however did give me a credit on my credit card which I was surprised especially reading from the other reviews.”
“This site is so bogus! If you go to their reviews right on the site you order from, they don't post anything! I have been waiting MONTHS for my shoes. DO NOT ORDER FROM THIS SITE. they lie and say something like the package had shipped everytime.. i'm so upset”
“I wouldn't even give this company 1 star. Absolute trash. I have been waiting 2 months for 4 pairs of shoes and the tracking number says the order was delivered yet no package. In contact with the help email I have received nothing but " package still coming" yet no new tracking numbers. Do yourself a favor and save your money.”
“Do not order from here. It has to ship from China. I haven’t received my order from 20 days ago and I spent $67 on 2 pairs of shoes. So it wasn’t cheap and I’m having to wait forever. If I’d known it was coming from China, I wouldn’t have ordered it. I pray I like the shoes.”
“Ordered two pairs of shoes from Vicsrack on Jan. 16th, 2020; it's now March 5th, and no shoes! Even WORSE: I escalated the problem to Paypal, and they will only refund my money if I return the items.
I never GOT the items!!!
This is a scam, BS company. Do NOT buy from them. I'm out 70 dollars.”
“How do you contact these people?? I placed an order the first part of January and it's now march. I havent even got an email or nothing from them. But my money is sure gone from my account. If anyone knows how to contact them, please let me know. Thanks!”
“Scammers! I placed order 1st part of January and it is February 26, 2020. They keep telling me the order has shipped but won’t provide me with a tracking number. I have requested a full refund 4 or 5 times and they just keep telling me to be patient! I really wished I would have read these reviews before losing the money!”
“Do not order from these ppl... after awaiting the timeframe mentioned to receive my order, I inquired on the status and by time they replied almost an entire month had passed. They finally respond trying to justify the situation by explaining how international shipping goes, then stating something about a storm so i was like ok, ill give a little more time. Gave about a week, waited days for them to reply and then they reply saying its on its way to the post office now and blah blah blah.... i want my money back now. This issue with that is I paid via paypal but since making the purchase had changed banks and closed the acct the debit card was used on via paypal. So i called the bank to see how it goes being refunded to a closed acct. They explained to me that most banks when receives a refund on a closed accct, will decline the transaction sending it back to the merchant, but in my case, they do decline and will actually accept the payment, and within 45-90 days issue a check for the amount to be mailed to me. So they recommended i contact the merchant for other options to refund if i dont want to wait that time frame. So i contacted paypal and paypal said I had 2 options 1. Their normal process where the refund goes back to the original method used & 2. They could email the merchant directly and request that they issue the refund directly to my paypal acct by send it to the email assigned.
I went with option 2, and she stated i could email the merchant as well . So i said i would.
She emailed and so did I asking that they send my refund to my paypal email
Well 3 days later, I get a reply and these ppl totally neglected my and paypals request sending via option 1. So not only do these ppl take forever to ship your order they dont value you as a customer either and instead ignored my email request as well as paypals. Refunded as option 1 and then sent me an email replying to my request tellin me that they did. How disrespectful is that.... Never again”
“I sent you 3 pairs of shoes back I November 2019 never heard from you.
I sent them to Chino, Ca industry district still never heard you.
Because I never got a address on except on the on package that was sent to me. To this date I’ve still never heard from you. I know you have my address you’ve sent new items.
My order was 1). Beige leather (wrong size) second order, 1 pair of black leather (didn’t fit). Second order, didn’t fit
Anyway I have the tracking number.”
“Total scam! I paid in full for 2 pairs of shoes. It said they ship within 24hrs. Weeks later and after reaching out to customer service numerous times, they finally sent me shipping confirmation. I have yet to receive my package(s). Customer service is not responding at all anymore. I will be reporting this to my credit card company fighting the charge. Save yourself the hassle and DONT BUY FROM VICSRACK!!!”
