Vinted Reviews

"Worst by far for customer service, sold over 120 items in 4month space. Not one issue until one parcel went missing. 22 days currently still missing with not a single attempt on delivery by the courier (clearly stole it). Rang inpost who done an investigation over a weeks period, they concluded its missing. Gave me a reference number to give to vinted for a refund....and typical vinted (don't listen what so ever) have said they can't refund me until they have heard an update !!!!!! I literally just gave them one direct from the courier company and yet the don't liste.\r\nLook at this image for example parcel clearly states 19 days since parcel drop off....and there reply saying 14 days since drop off OMGGGG literally not reading or listening to anything."

"Worst by far for customer service, sold over 120 items in 4month space. Not one issue until one parcel went missing. 22 days currently still missing with not a single attempt on delivery by the courier (clearly stole it). Rang inpost who done an investigation over a weeks period, they concluded its missing. Gave me a reference number to give to vinted for a refund....and typical vinted (don't listen what so ever) have said they can't refund me until they have heard an update !!!!!! I literally just gave them one direct from the courier company and yet the don't liste.\r\nLook at this image for example parcel clearly states 19 days since parcel drop off....and there reply saying 14 days since drop off OMGGGG literally not reading or listening to anything."

"Vinted are committing Fraud and stealing money that is owed to me. Please! Do not use this site!\r\n\r\nUpon successfully using this site to sell a jumper with no issues selling or receiving the money I made I decided to sell another item a few months later.\r\n\r\nI sold the item for \u00a360 but could not transfer the mony from my vinted account into my bank account. I contacted the \"contact page\" and stated my problem. Vintd replied stating that I had to fill out a form that they sent me a link for and asked that i send it back to them. The first issue is the form you fill out is a file that cannot be used to send back to vinted via the messsage board they use. I then had to take screen shots and send the complted form back via a picture file.\r\n\r\nVinted got back to me and said the images were blurred (see attached pic of one of the images they say is blurred) and to send it again. I didn't think to check I just found it odd as the screen shots off a computer and I have known doing thios blurs the shots. Anyway i did it again, checked the images which were all perfect and sent them.\r\n\r\nVinted sent me the same message, i clciked on the immages in our shared message board so what I see is what they see and the images were in no way blurred. I messaged vinted asking why they were saying this and from this pint I have sent themn at least 8 times to the point now they are being so obstructional that they pretend that I have not even sent the images.\r\n\r\nIt is very clear this is a tactic to rip customers off from getting their money, the fact that they asked for id in the first place even though i had already used the site. The fact they have been obstructional and now my only recourse is writing a complaint and having to mail it Slovakia. Please, if the possibility of you not getting your money because of fraudulent practices I would stongly suggest that you don';t use this site."

"You suspended an order because your app wasn't showing the tracking. I chased down the proof of delivery myself. The buyer confirmed in the messages. I screenshotted the confirmation and him asking if there was anything he could to help (what would have helped was him confirming he received it three days ago, but that's another matter) now because his confirmation isn't worded the EXACT way you want it, you won't unsuspend the account so he can confirm he has received it and everything is ok with the order. If this guy is not honest, you have basically given him an invitation to not pay and I've now just been told if he doesn't you will make a decision \"based on the information available\", which based on previous exchanges is that you have no proof it was delivered when I sent you the In post screenshot showing that it was"

"You suspended an order because your app wasn't showing the tracking. I chased down the proof of delivery myself. The buyer confirmed in the messages. I screenshotted the confirmation and him asking if there was anything he could to help (what would have helped was him confirming he received it three days ago, but that's another matter) now because his confirmation isn't worded the EXACT way you want it, you won't unsuspend the account so he can confirm he has received it and everything is ok with the order. If this guy is not honest, you have basically given him an invitation to not pay and I've now just been told if he doesn't you will make a decision \"based on the information available\", which based on previous exchanges is that you have no proof it was delivered when I sent you the In post screenshot showing that it was"

"You suspended an order because your app wasn't showing the tracking. I chased down the proof of delivery myself. The buyer confirmed in the messages. I screenshotted the confirmation and him asking if there was anything he could to help (what would have helped was him confirming he received it three days ago, but that's another matter) now because his confirmation isn't worded the EXACT way you want it, you won't unsuspend the account so he can confirm he has received it and everything is ok with the order. If this guy is not honest, you have basically given him an invitation to not pay and I've now just been told if he doesn't you will make a decision \"based on the information available\", which based on previous exchanges is that you have no proof it was delivered when I sent you the In post screenshot showing that it was"

"I received in item that was not as described and because I didn't look at it within the first 2 days the money has been released to the seller"