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VIP Holiday Booker Reviews

4.8 Rating 2,295 Reviews
99 %
of reviewers recommend VIP Holiday Booker
Read VIP Holiday Booker Reviews
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Phone:

+38521 274 401

Email:

info@vipholidaybooker.com

Location:

Poljicka cesta 20A, Split, Croatia,
Poljicka cesta 20A, Split, Croatia
Split
HR-21000

Anonymous
Anonymous  // 01/01/2019
Nice pool, nice accommodation and lovely hosts
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Alles bestens! Sehr gute Kommunikation. Anfragen werden sehr rasch und freundlich beantwortet!
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Unglaublich schön!!!!
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Gute Erfahrung.
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This was a fantastic holiday. The villa was perfect in every way. VIP Holiday Booker is a very professional company. The web portal they use to help book and pay for everything is seamless. They are extremely prompt to reply when any question is asked. I traveled the world and this company is as good as it gets.
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Easy booking process - great communication - would recommend.
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We were extremely satisfied with our stay in Vilesma, the villa's modern and luxurious equipment, beautiful surroundings, proximity to the sea correspond to the description. A pleasant guide who promptly fulfilled our requirements to our complete satisfaction. We highly recommend.
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They were very responsive to any requests or queries made.
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Very nice and helpful
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Booking through this site was very easy. The process was straightforward, and the customer service was excellent. Highly recommended!
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Fantastyczny obiekt. Bardzo komfortowy. Spokojna okolica. Wspólnia siłowania, pole do golfa i boisko do siatkówki nie pozwala się nudzić. Igor opiekun domu - reagował na każdą naszą wiadomość udzielając niezbędnych informacji. Do pełni szczęści brak tylko toalety dostępnej z zewnątrz nieopodal basenu.
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Thank you for everything, it was really nice to stay there!
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The house was nice but there were some problems. The AC in the rooms on the first floor and in the kitchen/dining were not working properly (looked like condensation water was constantly dropping). I reported this to our contact who at the end of the stay was very rude calling me and my messages unpleasant. Parasols could not be open due to wasp nests in each of them. After I have paid 3600€ they wanted to charge me the amount 2 glasses that we have broken..
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The house is gorgeous and the most beautiful house I’ve seen. Everything is new and in perfect condition in the house. The is really a luxury house and has everything you need. We had a warm welcome with food and wine when arriving. The terrace and pool area is magnificent and the pool size and temperature is just perfect. The house is located directly on one of the main streets so you cannot avoid to hear the traffic. But since the pool area is on the opposite side of the house and not to street side, this is manageable. There is no traffic at night - only during rush hours. Unfortunately the air conditioning is not working properly in the house. The air conditioning is not designed for the size of the house thus the temperature on the 2nd floor is high. We had difficulties to sleep also because the air conditioning is too noisy at night. The owner is extremely service minded and tried to solve the issue with an additional air conditioning for each room on the top floor but still not the most ideal solution. The grill area and the outdoor dining section is a bit isolated and to the street side. So we did not use the dining section.
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Dear Nicole, Thank you very much for your detailed feedback on your recent stay. We are thrilled to hear that you found the house gorgeous and enjoyed the warm welcome with food and wine upon your arrival. It’s wonderful to know that the terrace and pool area exceeded your expectations and that you found both the size and temperature of the pool just right. We genuinely appreciate your understanding regarding the traffic noise, and we are glad to hear that the pool area provided some solace during the day. Your comments about the air conditioning are duly noted, and we sincerely apologize for the discomfort you experienced on the second floor. We strive to ensure that all our homes provide a comfortable environment for our guests, and we are taking your feedback seriously to assess ways we can enhance the cooling system for future visitors. It's great to hear that the owner was proactive in attempting to resolve the air conditioning issue during your stay, although we regret that it wasn't the ideal solution. We also appreciate your notes regarding the grill and outdoor dining area, which will help us improve the overall experience for our guests. Thank you once again for taking the time to share your thoughts. We hope to have the pleasure of hosting you again soon! Warm regards, Your VIP Holiday Booker Team
werkt aangenaam
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Una villa maravillosa, un lujo de vistas y servicios que coincidían con lo anunciado. La anfitriona muy agradable, servicial y muy detallista. La recepción que nos hicieron inmejorable. La limpieza perfecta, menaje, servicios… todo perfecto.
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Immer sehr hilfsbereit und nett, sowohl telefonisch, als auch vor und nach der Buchung über die Internetseite.
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Service good although we weren't advised of the point person having gone on maternity leave which did mean a few emails were not answered. All sorted in the end and assistance from Smiljana was great before and during our stay.
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From start to finish the villa was superb as was Josipa who looked after us during our stay. Be ready for a big hill walk if out and about especially when getting back to the villa as it rests on a very steep hill. This was even more of an issue due to the soaring temperatures however a jump in the pool made all the difference. The villa was immaculate and allowed us to have a week of luxury. We will definitely plan to return and can't fault the service we received. Croatia is beautiful and one of our hest holidays yet.
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Had a lovely stay at this location. Room was great, had everything we needed and in a nice central location. Couldn’t fault anything. The property manager (Ivana) was super helpful and always contactable. Would definitely recommend staying here.
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VIP Holiday Booker is rated 4.8 based on 2,295 reviews