VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,024 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process was very smooth and as promised, excellent customer service received from the staff Randy & Ludelyn - Thanks”

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Posted 6 years ago

Hi Laila, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Randy and Ludelyn and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ was very courteous and prompt in expediting my visa application. I received my visa within eight days! Needless to say, I was very pleased.”

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Posted 6 years ago

Hello! Thank you for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“An easy application to complete. Great support when needed and such efficiency in processing the visa.”

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Posted 6 years ago

Hi Hazel, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Alaa is helpful. Thanks.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad to hear Alaa was able to assist you and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast processing of the Visa, professional staff on time delivery.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process from start to finish and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very fast response. Follow up very good.”

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Posted 6 years ago

Hi Hassan, Thanks for sharing your feedback about VisaHQ. We're glad to hear you had an excellent experience with our services and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Lovely staff very easy to deal with very helpful”

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Posted 6 years ago

Hi Jean, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The team gave me clear instructions, was prompt when I needed help and shared updates when timelines changed.”

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Posted 6 years ago

Hi Adil, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our team and appreciated the updates you received regarding your application. We hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very helpful staff”

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Posted 6 years ago

Hi Jean, Thanks for reviewing VisaHQ multiple times! We truly appreciate your kind words and are thrilled you had such a great experience with our team. We hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“easy to use, very helpful, visa accepted on first try, entire process completed in just over a week”

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Posted 6 years ago

Hi Yvette, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process from start to finish. We hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The process of applying for the online visa was quite straight forward. The VisaaHQ site is also quite easy to navigate. I was able to upload required documents quite easily and I’m not the most tech savvy person. The best thing is the record response time. A few minutes after uploading my application, I got an email response and in about 24hours, I received an email confirmation about the completion of the process.”

Helpful Report

Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ! We're glad you had an excellent experience with our online application process and we sincerely hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good liaison with me. All went well.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The visa arrived yesterday, which is much faster than what I expected. The whole process was very smooth. Always received prompt response from Adam in San Francisco office. Great service, highly recommended!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with Adam to obtain your visa and we hope to serve you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“As a returning client ,very happy with service! Thanks a lot.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you have had multiple great experiences with our services and we hope to continue to serve you. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good prompt response”

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Posted 6 years ago

Hi Radha, Thanks for reviewing VisaHQ. We're glad you had an excellent experience and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent response time from VisaHQ representatives regarding any question's that I had. Fast and Efficient turnaround time. The request took a little over 7 days because the email request for additional information was in my spam folder.”

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Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience overall with our services and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The communication and information from VisaHQ was excellent.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience obtaining your visa through us and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very pleased with the people who work there they were very helpful couldn’t do enough for me fantastic and helpful staff”

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Posted 6 years ago

Hi Jean, Thanks for reviewing VisaHQ! We're glad you had an excellent experience working with our team and we hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Awesome service. Took care of everything. Polite and patient.”

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Posted 6 years ago

Hi Michael, Thanks for sharing your review of VisaHQ. We're glad our team was able to assist you and we hope you use our services again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient and helpful friendly super quick A pleasure to do business with.”

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Posted 6 years ago

Hi Patrick, Thanks for reviewing VisaHQ. We're glad to hear you had an excellent experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,024 reviews