VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,027 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,027 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service. Took care of everything. Polite and patient.”

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Posted 6 years ago

Hi Michael, Thanks for sharing your review of VisaHQ. We're glad our team was able to assist you and we hope you use our services again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient and helpful friendly super quick A pleasure to do business with.”

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Posted 6 years ago

Hi Patrick, Thanks for reviewing VisaHQ. We're glad to hear you had an excellent experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“This was the first time that I had to do this. I was impressed by how I was kept informed as to the status of my application. Also, when I had a question and talked to an employee (there were a couple of phone calls and different employees), I was politely and professionally received and the questions answered. I would recommend VisaHQ.”

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Posted 6 years ago

Hi Karin, Thanks for taking the time to review VisaHQ. We're glad you had a great first experience with our application process and that our team members were able to assist you with your inquiries. We sincerely hope to serve you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Stanislas took our photos, helped input the Russian visa applications and saved the day and our long trip in from Calaveras County. He was very knowledgeable and charming, turning a potential disappointment into SUCCESS 👏😊👍”

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Posted 6 years ago

Hi Kathy, Thanks for reviewing VisaHQ. We're glad to hear you had a great experience with Stanislas and that you were able to obtain your Russian visas via our application process. We hope you will return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very fast service”

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Posted 6 years ago

Hi Michael, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope you'll return! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very easy process for a visa, only took 10 mins.”

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Posted 6 years ago

Hi Michael, Thanks for reviewing VisaHQ. We're glad to hear you had an excellent experience with our application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I would give VisaHQ a 10-star. A satisfied friend recommended them to me. Now I too am very happy to recommend VisaHQ to all. Smooth, hassle-free, reasonably priced. Very responsive and helpful customer service.”

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Posted 6 years ago

Hi Gautam, Thanks for sharing your review of VisaHQ! We truly appreciate your kind words and are thrilled to hear you had such a great experience with our services. We look forward to serving you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“It was exceptional service provided by the staff of VisaHq: prompt response on my emails, attentiveness to all details and courteous communication. I received my visa as promised within 10 business days. Thank you very much! I will use your service in the future. Elvira Wright”

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Posted 6 years ago

Hi Elvira, Thanks for reviewing VisaHQ. We're so glad to hear you had a great experience working with our team and we look forward to serving you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It more then met my expectations, the service was superb!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad to hear you had an excellent experience with our team and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I found the service personalized and the staff were very knowledgeable and helpful in assisting me with my visa requirements ensuring that the forms and supporting documents were accurate.”

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Posted 6 years ago

Hi Madeleine, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our entire application process and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Fast, efficient. Do I need to say more?”

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Posted 6 years ago

Hi Ralf, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The website for an e-Visa was easy to use. VisaHQ efficiently coordinated the approval of the e-Visa with the embassy and completed the process in the timeline promised.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application system and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great experience - quick, responsive and got both of my visas back to me in good time!”

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Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had a great experience obtaining multiple visas via our application process and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good quick excellent service and respond time, will definitely recommend their services to my friends and colleagues”

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Posted 6 years ago

Hi Bo, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with us and we appreciate you spreading the word about what we do. We hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to follow the application but the application questions do not really explain or are directed towards cruise ship arrivals i.e cruise ship name instead of Hotel name and address. Otherwise speed and service from the team was very good.”

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Posted 6 years ago

Hi David, Thanks for sharing your feedback regarding VisaHQ. We're glad you had a good experience overall with our application process. Many any governments do not differentiate between types of accommodations and use the term "hotel" for all lodgings. For clarity, VisaHQ's team has no control over the nomenclature used on applications. We sincerely hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Everyone was so helpful as the first photo I sent was not good enough quality. This was no problems and was resolved easily. Thank you”

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Posted 6 years ago

Hi Jennifer, Thanks for reviewing VisaHQ. We're glad our team was able to assist you with upgrading the quality of your photo and that you obtained your visa with no trouble. We hope you'll use our services again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fastball and Efficient Service, Using this Service for the past 3 Years and I absolutely love it!!!”

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Posted 6 years ago

Hi Abib, Thanks for reviewing VisaHQ. We're so glad to hear you've had consistently great experiences and we look forward to continuing to serve you in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I have been using VisaHQ services for at least 12 years. This time like all previous others, they provide exaptional service. Everything is beyond my expectations. Thanks a lot”

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Posted 6 years ago

Hi Yevgeniy, Thanks for taking the time to review VisaHQ. We're thrilled to hear you've had such great experiences with us for so many years and we look forward to continuing to serve you! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Their process was exceptionally easy and simple. Communication, both ways, is among the best. They know what they are doing and they deliver what they promise.”

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Posted 6 years ago

Hi Walter, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thanks for your good and quick service.”

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Posted 6 years ago

Hi Aston, Thanks for reviewing VisaHQ. We're glad you had a great experience obtaining your travel documents and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,027 reviews