VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,024 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WONDERFUL company to work with. Josephine was a great person to work with. Recommended your company to all my friends. Don Bryant”

Helpful Report

Posted 6 years ago

Hi Don, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Josephine and we appreciate you spreading the word about our services! We hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I would like to thanks Latika for her response and status update in every few mins even after the office hours which gave us the confidence to opt your service again in the future as well. This first-time service from Visa HQ come on time through which we got the Saudi Visa within our time period. This was not possible without her hard work and tremendous client engagement towards us.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Latika and we're thrilled to hear she went above and beyond to help you obtain your Saudi Arabian visas. We hope you will choose our services again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“A seamless process to acquire the necessary documents for a trip. Other than a litany of questions, a very expedient and trouble free experience.”

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Posted 6 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had a good experience with our services. I would like to clarify that the questions that are asked are required by each country's consulate; they are not developed by VisaHQ. I hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I was very pleased with the service we received securing our tourist visas for China. The computerized information transfer was easy and Carlos was great at answering questions, timely responses and following through with us on receipt the visas from the consulate. Thanks for everything. We should receive our passports back on Monday; didn't anticipate the need for Saturday delivery. Hopefully it will arrive on-time.”

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Posted 6 years ago

Hi Harold, Thanks for taking the time to review VisaHQ. We're glad you had a good experience with Carlos while applying for your Chinese visas. We sincerely hope you will choose VisaHQ's services again in the future and we wish you a wonderful trip to China! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Easy process and quick turnaround”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great”

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Posted 6 years ago

Hi Kevin, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

Hi Kevin, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I got my documents in time and they kept good communication with updates”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very fast and efficient service. The only criticism, and it’s only a small point is I had a little trouble understanding some of the grammar used over the phone, but then I am ‘ an ol’guy ‘”

Helpful Report

Posted 6 years ago

Hi Richard, Thanks for reviewing VisaHQ. I'm glad to hear you had a great experience with our services overall. Rest assured that feedback like yours helps us improve our customer service. We hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I had a very positive experience with Visa HQ! Their frequent status updates are very helpful each step of the way!”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very responsive and committed. Always ready to help!”

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Posted 6 years ago

Hi Maria, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Kunal and the VisaHQ team were extremely helpful and super efficient. Highly recommend!”

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Posted 6 years ago

Hi Armaan, Thanks for sharing your review of VisaHQ. We're glad Kunal and the rest of the staff were able to assist you with your order and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very prompt and helpful with my questions.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“GREAT”

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Posted 6 years ago

Hi Jarrett, Thanks for reviewing VisaHQ. We're glad you had a five-star experience and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient service :)”

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Posted 6 years ago

Hi Helene, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The process was shockingly easy! Communication was great whether by phone or email. I enquirer with 2 other agencies but fortunately the ease of contact convinced me VisaHQ was my choice. The whole process including delivery took 10 days.”

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Posted 6 years ago

Hi Eugene, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and received your visa promptly! We sincerely hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The Dublin Branch was very helpful in processing my Visa application for China”

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Posted 6 years ago

Hi Aaron, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our Dublin office and we wish you a wonderful trip to China. We hope you will use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I honestly cannot believe how easy you made it to get my Visa for India. AND delivered in 2 days!!! Absolutely amazing! Thank you so much! I’m a full time travel agent and you will now be my very first recommendation for all my clients.”

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Posted 6 years ago

Hi Tracey, Thanks for sharing your review of VisaHQ. We're glad to hear you had a great experience obtaining your Indian visa and we sincerely appreciate you spreading the word about our services. We look forward to working with you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“After applying I found out Brazilian law changed and a Visa is no longer required.is this true?if so can I be refunded?”

Helpful Report

Posted 6 years ago

Hi Brian, Thanks for reaching out to VisaHQ. This tentative change to Brazilian policy will be effective June 17, 2019. If you will be arriving in the country prior to that date, current visa policies still apply. If you have additional questions, don't hesitate to reach out to your nearest VisaHQ office. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thank you for the fast turnaround.”

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Posted 6 years ago

Hi Sakhile, Thanks for reviewing VisaHQ. We're glad you had an excellent experience and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“This is the best place to get a visa, first I was scared because I saw it online but I give it a shot and I would never regret it ♥️thank you for your help and I’ll for sure come back for another visa ♥️Highly recommend. You won’t Regret.”

Helpful Report

Posted 6 years ago

Hi Aisha, Thanks for taking the time to review VisaHQ. We're glad you decided to give us a chance when you first saw our information and we look forward to continuing to serve you in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,024 reviews