VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,137 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,137 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kenyatta Bryant is an absolutely awful human being. He is an incompetent employee and lacks basic level customer service. His communication and behavior is extremely disrespectful, but only via email. When on the phone, he shows his true character which that of a weak, small, cowardly man. If he is handling your visa, ask for someone more competent. He, admittedly, has no idea what is going on.”

Helpful Report

Posted 3 years ago

“Dear sir / Madam I'm RAMESH MAN SHRESTHA from nepal .I'm citizenship of nepali . I want come to Ghana for tourism . So how can i apply visa for Ghana accra . So that i will asked you how will get visa for me and what is a process to visa. Here are not available Ghana embassy in Nepal .”

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Posted 3 years ago

“I want to apply for visa request plz help me.i am so happy to solve my problem thanks in love teams”

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Posted 3 years ago

“call centre no one answering the call. after holding 20 min to 30 min call automatically gets disconnected. !!!”

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Posted 3 years ago

“This company provides information that contradicts every info coming from the Embassy and their service fee is so high but you don't feel that its worth their service.”

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Posted 3 years ago

“Michelle Rovan and Flora Aballe are absolute rockstars! Both were very professional and had exceptional customer service walking me through the application process and answering every question I had in a timely manner. They were able to turn around my passport in a week from the submittal date. This was a week before my departure date. If you need a passport quickly, go through VisaHQ and use Michelle and Flora for your needs! Appreciate everyones help at VisaHQ!”

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Posted 3 years ago

“unable to help me, really long waiting time between answers and they referred me to the ambassador. they didn't know any answers to my questions”

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Posted 3 years ago

“On Tue, 17 May 2022 03:00:42 GMT Robert P wrote: Have already done so and nothing, just like everyone else? On Tue, 17 May 2022 02:36:38 GMT Robert P wrote: Now you accepted the monies on the 22/3, now nearly 8 weeks later and your company does not have the decency to return the funds, it would appear by your reviews that this is a common occurrence with your company??!! Robert P “Not even worth writing, this organisation takes your money and then when they cany or wont provide the service pretent to send your money back, but it never arrives? Stay away from them.” Posted 1 week ago Anonymous Posted 2 weeks ago Anonymous “no help at all” Posted 2 weeks ago On Tue, 17 May 2022 02:33:16 GMT Robert Parke wrote: No you need to allow the funds to be paid back that’s all? On Tue, 17 May 2022 01:40:45 GMT Robert Parke wrote: Hi, That is an incorrect number? On Sun, 15 May 2022 23:58:01 GMT Robert Parke wrote: Thank You Angel”

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Posted 3 years ago

“I got outstanding service. Thank you very much. Henry”

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Posted 3 years ago

“I'm mechanic electrician welding still picture plumber wearing”

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Posted 3 years ago

“Excellent 👍”

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Posted 3 years ago

“good service”

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Posted 3 years ago

“J'espère que mon approbation de visa sois réussi dans le nom tout puissant de Jésus-Christ Toujours merci.”

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Posted 3 years ago

“Amazing service and very clear”

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Posted 3 years ago

“I apply for tourist visa in January now is my You guys take 5 to 6 month and I calling to the office no one answering I pay you guys you don’t guys give me the visa free very bad service You guys have”

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Posted 3 years ago

“I apply for Torres Visa in January now May and I keep calling for my visa no one answering me is very bad service you guys don’t provide visa free we pay you guys”

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Posted 3 years ago

“Hi sir good evening”

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Posted 3 years ago

“Libya to Malta tourist visa from Pakistani passport”

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Posted 3 years ago

“Wow! I am impressed. I have been traveling international for 20 years and have used various visa expediters, VisaHQ just won my heart. I needed a visa for Kenya for travel to occur within 7 days and 2 of those were weekend days. They made it happen in 24 hours! Well done team! I had even applied at the government website a week prior, and it was still in a holding pattern. No need to look anywhere else!”

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Posted 3 years ago

“Not even worth writing, this organisation takes your money and then when they cany or wont provide the service pretent to send your money back, but it never arrives? Stay away from them.”

Helpful Report

Posted 3 years ago

VisaHQ is rated 4.4 based on 4,137 reviews