VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,101 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi sir good evening”

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Posted 3 years ago

“Libya to Malta tourist visa from Pakistani passport”

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Posted 3 years ago

“Wow! I am impressed. I have been traveling international for 20 years and have used various visa expediters, VisaHQ just won my heart. I needed a visa for Kenya for travel to occur within 7 days and 2 of those were weekend days. They made it happen in 24 hours! Well done team! I had even applied at the government website a week prior, and it was still in a holding pattern. No need to look anywhere else!”

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Posted 3 years ago

“Not even worth writing, this organisation takes your money and then when they cany or wont provide the service pretent to send your money back, but it never arrives? Stay away from them.”

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Posted 3 years ago

“The visa approval to Vietnam does not take 3 days as indicated on the Visahq advertisement. My visa approval took more time and my trip was ruined. The Visahq team does not work with the Embassy to get the visa expedited. Complete waste of time. The work Visahq does is what I would have done by applying for the visa through the Vietnamese government website minus 64 dollars.”

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Posted 3 years ago

“no help at all”

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Posted 3 years ago

“I hope my visa approval is successful”

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Posted 3 years ago

“Hi sammy alqddo”

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Posted 3 years ago

“I've used VisaHQ for years and have always had a great experience. Now, after a two year break from international travel, I came back to VisaHQ. And my experience was better than I can even remember. Geelen answered my call immediately (which is something that basically never happens). A day later I realized I had done something wrong in my photo download. It looked like I would have to start all over again, but she volunteered to enter everything for me, if I just forwarded it to her. I was so relieved that I called my co-worker and told him to use VisaHQ. He called me a couple days later and said how amazed he was that his call was answered immediately and he had his own problem, but the lady who was dealing with him also took over and put his application together. Now, he's sold forever on VisaHQ.”

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Posted 3 years ago

“Emails are returned as undeliverable. No one answers phone calls. The phone also ring constantly busy.”

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Posted 3 years ago

“Pathetic service. They charged me for a Visa that they could not process. The money was taken by them despite knowing that the Visa was not being issued by the high commission. They are reluctant to process the refund even after 20 days. I would not recommend your service to anyone. BTW I did get the Visa that you said was not being issued and I processed it on my own. So much for your expertise in assisting with Visas.”

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Posted 3 years ago

“Worst service. Please try not to use this service as they actualy doing nothing and charging you for service which they don't even provide. I have send and upload all documents they ask me to but keep asking for same documents again and again.”

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Posted 3 years ago

“Yes sir Iam looking job tailar colat canada iam from Pakistan working oman masqat please help me visa”

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Posted 3 years ago

“Yes mwen bezwen yon visa”

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Posted 3 years ago

“I need fertilisation card”

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Posted 3 years ago

“I have had a very poor experience with VisaHQ services. After multiple chasing and asking for the status of my application with no action taken at all, I had to cancel the service and it's been 3 weeks now that I didn't get a refund and again chasing them for an update without any indication on when I can expect to get my refund for the service that hasn't been provided to me. Very disappointing service and unprofessional approach to handling customers and visa support services. Do not recommend to use at all for your own piece of mind.”

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Posted 3 years ago

“I applied for visa in January 25 and still I’m waiting for my visa very bad service”

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Posted 3 years ago

“The Egyptian harami people everywhere making harimi.after finish taking your money they will not response anymore.99% comments are bad. UAE police should banned them and close this office.”

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Posted 3 years ago

“My company decided to use visahq for corporate consular services. I was asked to apply for an India visa through them and the whole experience was very painful. Here are some of my complaints - the inital webform used to complete your details is very badly designed and covered in spelling errors, which doesn't fill me with confidence from the start. - they did not advise my company that we also needed a cert of incorporation which caused more delay to add this to the doc stack. - They did not advise us properly on how to address the India consulate in our letters. - I was asked to drop off my passport at their London office which is not their office - it's a shared space that anyone can enter. The front desk receptionist offered to take my passport and docs from me but I said with all due respect I would like to give them directly to visahq. - communications by phone is very poor, they have outsourced their call centre to a bunch of offshore guys who clearly just open a ticket and give updates. It was very hard to get to anyone close visahq. - when u do call they give out all your details without going through any kind of security. You just need the order number and they are happy give out all sorts of information. - Their support email is not properly setup and disallowed me from contacting them as they have not set up thieir anti spam systems properly to allow legitimate company's like our to send. However the worst part though was that I didn't get a clear message about how to collect my visa and passport once it was issued despite multiple (desperate) messages as I was travelling less than 24 hrs later. And then to cap it all I turned up at their shared office hoping it might be there and was asked my surname by the shared office receptionist. He then gave me an envelope with my passport in there was no security, noone checked my photo etc.. Shocking security processes and a very unprofessional way of working means I will be recommending my company look to an alternative partner for consular services.”

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Posted 3 years ago

“Good 👍 service”

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Posted 3 years ago

VisaHQ is rated 4.4 based on 4,101 reviews