“Chair nice, although smaller than I thought. Delivery was a pain, it took 4 weeks as they would not fit around you and days I was home. So pot luck that you align one day! If it was through another delivery firm I would look to order more but with who is used at the moment.”
“I bought a Highland Cow pouffe! It's very good quality, a little quirky and super comfy. Fast delivery. Very impressed with the service and product, 👏👏👏”
“Really pleased with my Florabunda Collection Set of 4 Ebony Framed Prints. Fast delivery, prints are beautiful and frames are quality. Highly recommend.”
“The bedding I ordered is beautiful; ordering was easy. The only reason I can't give 5 stars is the delivery box, which was 6 times larger than necessary, necessitating a huge amount of padding.”
Dear Customer,
Thank you for taking the time to leave a review. I have looked into your order and a dispatch confirmation was sent to you on the 8th of September which included your Tuffnells tracking number. If you would like to discuss this further, please call us 0141 641 1700.
Kind Regards,
Lauren
Voyage Team
“Absolutely gorgeous lampshade and various other things bought, I never thought I could buy a lampshade to match my blind but I did, I would recommend Voyage to all of my friends and family”
“I bought two beautiful cushions , they were really lovely . Unfortunately they did not match my fabric so I did have to send them back .sadly . I will definitely buy from the, again , the service has been wonderful .
Thank you Voyage .”
Dear Rachel,
Thank you for taking the time to leave us a review.
I have looked into your order and can see that unfortunately we did send two incorrect floor cushions to you. We then offered to replace these for you and dispatch the replacements on the next working day. However you came back and said that you had already used them.
Our terms and conditions state that an item cannot be returned once it has been used but on this occasion, as a good will gesture, we offered a refund of just under 30% even though you had already used them both. We apologize for initially dispatching the incorrect item but did try to resolve as quickly as possible.
If you would like to discuss this further, please either call us on 0141 641 1700 or email voyageoutlet@voyfab.co.uk
Kind Regards
Lauren
Voyage Team
