Voyage Outlet Reviews

Name: Voyage Outlet
Address: Voyage Maison (C/O Riva Home), Unit 2, Plateworks, Coal Road, Leeds, Leeds
Rating: 4.56

4.6 Rating 1,601 Reviews

88 %

of reviewers recommend Voyage Outlet

Company Reviews

Product Reviews

1,158

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Phone:

+44 113 539 9896

Email:

voyageoutlet@voyfab.co.uk

Location:

Voyage Maison (C/O Riva Home),
Unit 2, Plateworks, Coal Road,
Leeds
Leeds
LS14 1PS

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Voyage Outlet 5 star review on 15th July 2023

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed arrived well in time for Christmas recipient very happy”

Helpful Report

Posted 2 years ago

“Excellent quality fabric and home furnishing items at very affordable prices. Their level of customer service is outstanding if you ever need to contact them.”

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Posted 2 years ago

“Exceptional value for money, products are very high quality. Very well packaged. Delighted with service and products.”

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Posted 2 years ago

“Very poor first experience. We have bought a chair and received it damaged, also found the pictures on the website very misleading (when it comes to colours). The delivery team are abs terrible but the voyage outlet cust service is second to none and so helpful.”

Helpful Report

Posted 2 years ago

Dear Customer, Please accept my apologies for the experience you had in the delivery of your chair. Unfortunately, in the run up to Christmas, carriers are running to very strict delivery times which means that deliveries can be delivered out with normal business hours. However, this should be made clear to you at point of booking delivery with the carrier. We have taken all your comments on board via correspondence with yourself previously and passed all of this on to our carrier in the hope that levels of communication can improve going forward. I can see that you have mentioned the colour of the chair being different from what is pictured online. If you would like to discuss this further, please send us an image into voyageoutlet@voyfab.co.uk and we can look into this for you. Kind Regards, Lauren Voyage Customer Service Team

Posted 2 years ago

“Beautiful vase amazing packaging love your products”

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Posted 2 years ago

“Voyage order was sent & confirmation came quickly . Also delivery was swift & very well packaged against the elements. Very satisfied thank you”

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Posted 2 years ago

“STILL WAITING FOR A PARCEL SENT ON 16th DECEMBER”

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Posted 2 years ago

Dear Sandra, Thank you for taking the time to leave the above feedback. I can see that we have been in discussion with you regarding your order which was lost in transit by our carrier. We have issued you with a full refund as you requested. Please accept our apologies for any inconvenience caused. Kind Regards, Lauren Voyage Customer Service Team

Posted 2 years ago

“Great service well.packaged delivery shorter than stated when ordered Third print I've purchased from Voyage Outlet”

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Posted 2 years ago

“Quality products delivered quickly”

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Posted 2 years ago

“Purchased a lamp, arrived very well packaged. Very pleased with the quality and it looks fab with the thistle shade.”

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Posted 2 years ago

“Communication is poor. I have no idea what happened to my order, delivery date etc. Happy with the item however.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I love my "hurtling hares" stool! It is simply amazing.”

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Posted 2 years ago

“Bought four lampshades. They are all well made and very good price. Deliveries were prompt and extremely well packaged. Our large Maine coon cat loves the boxes!”

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Posted 2 years ago

“The amount of time it took to deliver this item was unacceptable. It came by courier. It was too large to be involved in the postal strikes - so no real excuses.”

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Posted 2 years ago

“I ordered and paid for a footstool as a Christmas present in early November. It was an expensive purchase but what my son and his girlfriend wanted so I had their gift sorted. One week before Christmas I had an email saying I could no longer have my order. I was unable to replace this in the time left so no Christmas present for them. I am a very unhappy customer.”

Helpful Report

Posted 2 years ago

Dear Fiona, I apologize that we were unable to fulfill your order. Alternatives were offered but I understand that these were not suitable for you as this was purchased specifically for someone in mind. From time to time, we do have to cancel orders with our customers due to various issues, but will always try and do this as quickly as possible so as not to inconvenience our customers any further. Kind Regards, Lauren Voyage Customer Service Team

Posted 2 years ago

“Love your products. My daughter also buys from your website. She is having difficulty with her order for wallpaper at the moment as it is always out of stock.”

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Posted 2 years ago

“Beautiful designs, always delivered quickly and packaged well.”

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Posted 2 years ago

“This item was delivered two days after ordering just before Christmas .amazing! Item was extremely well packed excellent quality. Quit heavy! Needs Two people to hang it.”

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Posted 2 years ago

“Very stylish products at excellent prices”

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Posted 2 years ago

Voyage Outlet is rated 4.6 based on 1,601 reviews