Voyage Outlet Reviews

Name: Voyage Outlet
Address: Voyage Maison (C/O Riva Home), Unit 2, Plateworks, Coal Road, Leeds, Leeds
Rating: 4.56

4.6 Rating 1,601 Reviews

88 %

of reviewers recommend Voyage Outlet

Company Reviews

Product Reviews

1,158

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Phone:

+44 113 539 9896

Email:

voyageoutlet@voyfab.co.uk

Location:

Voyage Maison (C/O Riva Home),
Unit 2, Plateworks, Coal Road,
Leeds
Leeds
LS14 1PS

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Voyage Outlet 5 star review on 15th July 2023

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service; prompt response and effective problem solving.”

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Posted 2 years ago

“Delivery time slow but lamp was worth the wait”

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Posted 2 years ago

“Brilliant service, can’t fault it. Lovely cushion. X”

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Posted 2 years ago

“Love my new chair, and what a bargain as ex display!! Beautiful and fabulous quality!”

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Posted 2 years ago

“Lovely goods at reasonable prices. Delivery of my order was delayed, but I was sent a lively, small gift to compensate.”

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Posted 2 years ago

“I have had some fab items from your outlet and will purchase more in the future looking forward to new additions to your store. Would recommend a look.x”

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Posted 3 years ago

Hi Donna, Thanks so much for taking the time to leave a review and also for your continued custom. Kind Regards, Lauren Voyage Team

Posted 3 years ago

“Beautiful homewares. Distinctly different from the usual, lovely colours and patterns. Quite expenxive but worth it as good quality and well made,”

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Posted 3 years ago

“Lovely cushion and vase. Colourful vase more mauve than the pink shown on the website but it was nice enough so decided to keep it. Delivery was very fast.”

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Posted 3 years ago

“Happy with my numerous purchases however really disappointed that I now have to pay postage even for orders over £100.”

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Posted 3 years ago

“I'm really happy with the quality of the fabrics. However, if you could write a bit more accurate description for the discounted fabrics/cushion panels that would be great help for me to know more about the fabrics before I place the order, i.e. length, width, what made of etc. Now it looks like all the descriptions come out of same template.”

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Posted 3 years ago

Hi Gina, Thank you for your review and for your valued feedback. We will certainly look to improve our listings in any way that will help our customers and this feedback will be taken on board. We are pleased to hear you are happy with the fabrics and the quality. If there is anything more we can do to assist you please feel free to contact us at voyageoutlet@voyfab.co.uk Kind regards, Customer Service Team Voyage Outlet

Posted 3 years ago

“I was given an Organiser as a present and I really like it - it's the sort of thing I've always wanted and I use it a lot. I bought two more items, one organiser and one plain writing-book, to give to other people for presents. They are nice products, interesting and tasteful, and very useful as well. Attractive for gifts.”

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Posted 3 years ago

Hi Kate Thank you for taking the time to leave us a review. I'm glad you liked your organiser gift so much you came back to us for more products! Kind regards Natasha Voyage Customer Service Team

Posted 2 years ago

“Love the products but postage and tax very expensive and for this reason won’t be purchasing again as it is no longer a bargain!”

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Posted 3 years ago

“Very good. Quick, excellent quality goods.”

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Posted 3 years ago

“Didn't receive the free gift”

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Posted 3 years ago

“Absolutely love VOYAGE products. Wish you had an outlet shop to view items...especially when purchasing chairs and furniture. Find the postage expensive - it ha spit me off buying items in the past. Difficult returning items too.”

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Posted 3 years ago

“Lovely products but slow to process refunds - although still within stipulated timeframes if an item is received by them then it could be processed more quickly than it is”

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Posted 3 years ago

Hello Thank you for your kind review, and for your feedback on our refunds process, we are currently upgrading our returns process which should make this much easier and faster for our customers kind regards Natasha Voyage Maison Customer Service

Posted 2 years ago

“Initial two orders were accepted but one item then unexpectedly cancelled - presumably not in stock but otherwise communication was very good. The only comment was that the packaging seemed a little excessive - a smallish picture arrived double wrapped in one box and then in another huge box - it kept it well secure but a little OTT in this day and age! BUT - the clearance basket is very good value and I will certainly purchase again.”

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Posted 3 years ago

“I have a broken zip on one cover but the lovely lot at Customer services are dealing with it . If I get satisfaction I’ll be very happy as the chair and delivery has been perfect .”

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Posted 3 years ago

Hello Rebecca, Thank you for taking the time to leave us a review. I am sorry to hear about the broken zip on your chair cover, I'm glad to see our customer service team were on the ball are sorting it out for you. Perhaps you could update your review to let us know if you are happy with your resolution Kind regards Natasha Voyage Customer Service Team

Posted 2 years ago

Voyage Outlet is rated 4.6 based on 1,601 reviews