Voyage Outlet Reviews

Name: Voyage Outlet
Address: Voyage Maison (C/O Riva Home), Unit 2, Plateworks, Coal Road, Leeds, Leeds
Rating: 4.56

4.6 Rating 1,601 Reviews

88 %

of reviewers recommend Voyage Outlet

Company Reviews

Product Reviews

1,158

Questions

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Phone:

+44 113 539 9896

Email:

voyageoutlet@voyfab.co.uk

Location:

Voyage Maison (C/O Riva Home),
Unit 2, Plateworks, Coal Road,
Leeds
Leeds
LS14 1PS

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Voyage Outlet 5 star review on 15th July 2023

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given a 5-star but the website can be awkward to use. Very temperamental”

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Posted 2 years ago

“My fabric arrived really quickly and is very god quality.”

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Posted 2 years ago

“Good quality throw bought to match rug from last year.”

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Posted 2 years ago

“Have loved what I've purchased. I would say your description of items could be a lot better. The last item I purchased I had to return for this reason. Still waiting on a refund...3 weeks later, not even had an email acknowledgement of receiving the item, I had to call for that!”

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Posted 2 years ago

“Excellent quality. Never quite sure what the reverse of cushions is going to be until they arrive. Photos of both sides would be helpful together with a description/name of the material to make it easier to match colours. Its hard to see exact colour online.”

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Posted 2 years ago

“Not very helpfull . Rang 5 minutes after placing order and was told very curtly that I couldn't add goods to original order. Excuse was from different area BUT I am myself if I had placed on original order that wouldn't have mattered. Charges for delivery very expensive ar over £6”

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Posted 2 years ago

“Order arrived very promptly and an email with a query was also answered quickly.”

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Posted 2 years ago

“Fantastic fabrics good speedy delivery service”

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Posted 2 years ago

“Quality and price of items was excellent plus speed of delivery! Only issues are cost of returning items and time it takes to refund.”

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Posted 2 years ago

“Great prices on lovely products. Delivered quickly”

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Posted 2 years ago

“Always love the items that I buy from Voyage Outlet. The quality has been consistently good and if ever there has been an issue, it’s been dealt with very quickly. My only criticism is that delivery always takes about 3 weeks, as opposed to the 2-3 day guide provided when selecting postage. I don’t know if this is because each item is made to order, but if it is, please start saying that on the website as I’d be far happier to wait 3 weeks if I know my order is being specially made.”

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Posted 2 years ago

“My footstool was lovely - just as shown on the website and I am very pleased indeed with it. I have given 4 stars, not 5, because I ordered the goods, which were showing as being 'in stock but I still hadn't heard anything nearly 1 month later! When I enquired, I received a very prompt reply, telling me there had been a 'stock miscount' and they were waiting for the goods to come in. I cannot fault the email correspondence but I really would have liked to have known BEFORE I had to chase up the company. I really would have appreciated correspondence telling ME of the situation rather than me having to chase THEM. Apart from that - I have no gripes and the footstool is lovely 😊”

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Posted 2 years ago

“In that my chosen Voyage Maison framed picture arrived with the glass broken, I had to contact Customer Services thereafter. The response was very positive and a courier arrived promptly to collect the damaged picture back in its box. I am due a refund of both the picture and the postage paid for carriage. Disappointed that the framed picture has sold out but happy to buy again from Voyage Maison as the quality of goods is of a high standard.”

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Posted 2 years ago

“Quality of goods was as described and excellent. Parcel was dived into 3 with one delivery later than the other two.”

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Posted 2 years ago

“Last purchase as good as always keep up the good work.”

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Posted 2 years ago

“Lovely products, arrived beautifully and safely packaged- delivery charge is quite expensive but otherwise I am very pleased - thank you”

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Posted 2 years ago

“Bought these as I liked the theme of jungle and forest which suited my bedroom. Colour not as vibrant as it stated teal, when it arrived it was more green sage. Length extra long as stated. It is good quality but not black out. For bedroom I would have pre black out. Overall satisfied and price was good.”

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Posted 2 years ago

“Ordered a stool. Very pleased with it. Good reduced price. Legs not as well finished as I would like though. Delivery good.no damage.”

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Posted 2 years ago

“I ordered six items, all of which were lovely but unfortunately one, a lamp, wasn’t suitable. However got huge shock when went to return as quoted £30 at post office so felt no choice but to keep the item. My own fault for not reading the returns policy but given it’s an on line outlet I would be reluctant to use again.”

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Posted 2 years ago

“Lovely items in every category, but transport costs too high on furniture items. Purchased chair in sale in September but expected delivery date is December - not really satisfactory -assumed item was in stock, but advised that chair was going to be manufactured. Don't think I will buy online again due to high delivery charges.”

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Posted 2 years ago

Voyage Outlet is rated 4.6 based on 1,601 reviews