Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,278 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My delivery came quick and efficiently much to my delight. However there was an issue with some of the clothing that was ordered. After emailing customers services we got everything sorted on the same day. Would definitely use again. Many thanks to Chris for sorting everything out for me promtly”

Helpful Report

Posted 5 years ago

“My order was back to Germany because of shipping issues the first time. Sent an email to customer service, where i got quick and good response on where my package was, and how i could follow the shipping process.”

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Posted 5 years ago

“Good customer service, Great quality clothes that look super smart - processed a refund effectively . Overall very happy”

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Posted 5 years ago

“Charlotte was a great help with quick response to my package ! Thank you for your help !”

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Posted 5 years ago

“My purchase came in good time. Unfortunately, the t-shirt did not fit me as it was too long. When I returned the t-shirt it was outside the return period however the supervisor (Niall) was very kind to give me a refund and the customer service was great. Thank you!”

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Posted 5 years ago

“Looks nice. Had a faulty prpduct but it got quickly sorted out.”

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Posted 5 years ago

“Delivery and return went well. Products are decent”

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Posted 5 years ago

“l had an issue with new pants I recently brought from VQ. back and forth with them in order for the issue to be resolved. Not only did they respond fast, by the second response they gave me two options to choose from to resolve the issue that I thought was very generous of them. They made me feel safe buying their product in the future and I felt valued as a customer. Great Experience!”

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Posted 5 years ago

“I had to replace one item and this was dealt with promptly and efficiently, their advisor Chelsea kept me informed. My son is happy with the purchase.”

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Posted 5 years ago

“Vanquish rectified my issue in a professional manor, I had dealings with Chris and he was very good. Overall the customer service was awesome”

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Posted 5 years ago

“The item I ordered never arrived, which was very frustrating, but Charlotte in customer service fixed the problem almost immediately. Very happy with the customer service and the companies effort to keep customers happy.”

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Posted 5 years ago

“Quick response”

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Posted 5 years ago

“I received my order, but it was damaged. They immediately sent me a new item. Perfect service, thx to Charlotte.”

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Posted 5 years ago

“Customer service is great, thanks to Chelsea, the customer service manager. Delivery time was a bit on the slow end, 15-20 days (Norway), and finding tracking information was difficult too, as I had to contact VQ Fitness in order to find the correct adresse. Would recommend!”

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Posted 5 years ago

“They were very polite when communicating. And while it took longer for my stuff to get here this time their customer service got back to me immediately with an estimated delivery date.”

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Posted 5 years ago

“Great customer service. I had ordered a pair of tapered sweatpants but upon receiving them I noticed a hole in one of the seams. All it took was a simple email and three days later I received a response from "Chelsea" from customer service reassuring me this wasn't standard of their products. She gave me the option of having a new pair sent to me or the option of receiving a gift card of equivalent value (I didn't even have to go through the trouble of returning the original item either). Overall happy with the experience I received.”

Helpful Report

Posted 5 years ago

“Chelsea made sure she would let the team know to reach out to me. 😊🌟”

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Posted 5 years ago

“After several attempts my complaint was exchanged regarding the quality. Thanks to Charlotte for the support and the nice contact.”

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Posted 5 years ago

“I had some problems with changing up my order, but after they got back to me they resolved the issues in a timely fashion, thanks Charlotte for helping me”

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Posted 5 years ago

“When they did get back to me, they resolved my problems efficiently and timely, but it did take a while for them to get back to me”

Helpful Report

Posted 5 years ago

Vanquish Fitness is rated 4.8 based on 3,278 reviews