Vuori Reviews

Name: Vuori
Address: 5600 Avenida Encinas, Suite 100, Carlsbad, California
Rating: 4.59

4.6 Rating 9,306 Reviews

88 %

of reviewers recommend Vuori

4.6

Based on 9,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Ryann N

Anonymous

Anonymous // 01/01/2019

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English

“They look like a pair of Walmart pants. I was shocked when I saw them. I threw away all the packaging because I thought I would get used to them but I can't.”

Helpful Report

Posted 3 years ago

“I ordered an item on April 24th that I really needed, an essential piece for my upcoming vacation. Today is May 2nd and although my credit card was charged immediately, the order is still "in pre-shipping," since April 25th, they are still waiting for item to then ship! I made 2 separate orders that April 24th, the other item was delivered over a week ago. I have been told there is a problem in the shipping department and it is expected to be delivered with no notice during transit. I am furious I feel like I have been stolen from!”

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Posted 3 years ago

“I am very disappointed as this was the 5 th order that I have paid expedited shipping fee only to have this delivery take 4 business days, 5 days and I was offered no incentive to continue shopping here. While I love your clothes they are very expensive and for having such high costing clothes your shipping department is ruining your company for me. My order didn’t come until later in the day Thursday and we had left so the clothes I had ordered to take with me were no use. I will not continue shopping here without a big incentive to make it worth my while to.”

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Posted 3 years ago

“Ordered the life guard hat. Showed up in a crushed box and you guessed it, the straw hat was crushed as well. It was a Mother’s Day gift. I know Vuori will accept the return, however their “no exchange” policy is a little inconvenient for holiday purchases. By the time I return it and order again (if I do), it will be Memorial Day.”

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Posted 3 years ago

“It is damaged and I have to do a lot to prove the damage. Photos, payment info etc.”

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Posted 3 years ago

“Wouldn’t deliver to my house. Impossible to get in touch with customer service. Ruined what was supposed to be a nice gift.”

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Posted 3 years ago

“The pants that were ordered were too baggy. It did not appear that way on the model on the website.”

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Posted 3 years ago

“I bought the boyfriend jogger. After one wash the threading came out. I washed on normal and hang dried. Not worth the cost for low quality.”

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Posted 3 years ago

“I contacted customer service two days ago with no response. I am annoyed that the socks I paid $14 for(with coupon applied on that amount) came with a tag that says $12 USD. Is it only $4? Yep, but it rubs me the wrong way.”

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Posted 3 years ago

“Just got my first order. I got three joggers. They are super soft and comfortable like everyone said they would be. However I am very disappointed in the quality. With my first wear (lounging around the house) I have multiple snags snags. I haven't even washed them yet. I'm disappointed that $84 pants already look so worn.”

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Posted 3 years ago

“I received someone else’s order and have still not been refunded for the error. The items I ordered are no longer in stock due to the delay in filling it.”

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Posted 3 years ago

“Material is super thin and sheer. Idk what’s happened lately, my last orders (leggings and jumpsuit) are not the quality I’d come to love. I’ve shifted over to Beyond Yoga and Lululemon who tend to be very consistent. That’s important to me when dropping this much cash on casual and fitness attire.”

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Posted 3 years ago

“Washed the joggers one time and the y now have a hole.”

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Posted 3 years ago

“I normally love Vuori, but the tops I got just didn't fit well and weren't made with the same attention to detail that I'm used to.”

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Posted 3 years ago

“I am still waiting to receive my order which I purchased weeks ago.”

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Posted 3 years ago

“I still haven’t received my order”

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Posted 3 years ago

“Bought these mostly for travel. However, the ripstop fabric easily stains and difficult to care for when traveling. Disappointing for the price.”

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Posted 3 years ago

“I’ve been trying to reach you guys - my package was never delivered”

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Posted 3 years ago

“Dont email me again”

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Posted 3 years ago

“I am trying to get a return label sent to me and no response from u Very u happy”

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(Vuori - Online) - Posted 3 years ago

Vuori is rated 4.6 based on 9,306 reviews