Name: VUSE
Rating: 4.54

“have been a smoker of cigarettes for 40 years, needed to take a hold of my future health so ordered your vype e-pen with cartriges and it has been life changing for me. i have been using for 3 weeks now and i have cut my normal cigarette intake to 3 per day with the intention of stopping altogether.i would reccomend this e-pen to anyone who needs that little nudge to take their health back. thankyou. ian”

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Posted 8 years ago

Hello Ian and thank you for your feedback. We are really pleased to hear, that you are enjoying using your e-cigarette device. Should you have any queries regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between 09:00 - 17:00 Mondays - Fridays), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Great taste and convenience”

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Posted 8 years ago

Hello Barbara. Thank you for your feedback. We are really pleased to hear, that you are enjoying using your e-cigarette device. Should you have any queries regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between 09:00 - 17:00 Mondays - Fridays), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Great service A1 product Thank you”

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Posted 8 years ago

Hello, and thank you for your feedback. We are really pleased to hear, that you are enjoying using your e-cigarette device. Should you have any queries regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between 09:00 - 17:00 Mondays - Fridays), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Decided to try the Pebble as it looks discreet and is less messy than using e-liquid vapes, and easier when out and about. It's a lot better than other e-cigs, and the taste is good. It doesn't really compare to using a tank but that's OK.”

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Posted 8 years ago

Hello and thank you for your feedback. We are really pleased to hear, that you are enjoying using your Pebble device. If you have any queries regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between 09:00 - 17:00 Mondays - Fridays), or by email at: info@govype.com.

Posted 8 years ago

“Easy to use. Tastes good. I have recommended to friends already 👍🏽”

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Posted 8 years ago

Hello Amy. Thank you for your feedback. We are really pleased to hear, that you are enjoying using your e-cigarette device. Should you have any queries regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between 09:00 - 17:00 Mondays - Fridays), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Vype maxx tips are currently out of stock everywhere , went on to these when my other vype product was withdrawn , could you please upgrade your customer care a.s.a.p. as you are in danger of losing your loyal customers”

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Posted 8 years ago

Hello. Thank you for your feedback. A member of the Customer Care Team will contact you shortly.

Posted 8 years ago

“Good Quality product 5*****”

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Posted 8 years ago

Hello Muhammad, and thank you for your feedback. We are really pleased to hear, that you are enjoying using your e-cigarette device. Should you have any queries regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between 09:00 - 17:00 Mondays - Fridays), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Vype e-cigarettes make me happy on many levels. The cost is very reasonable, the taste is excellent, the ease of availability is first class combined with just the basic pleasurable experience of vaping makes for one very happy customer :)”

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Posted 8 years ago

Hello Colin. Thank you for your feedback regarding your device. We are really pleased to hear, that you are enjoying using your e-cigarette device. Should you have any queries regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between 09:00 - 17:00 Mondays - Fridays), or by email at: info@govype.com, and a member of the team will be happy to assist you.

Posted 8 years ago

“Over the last few years, I have tried to give up smoking. Patches and gum have been the method I chose. All failed after a few weeks. I have found the e pen so easy to use and because of the action of smoking, easier to give up. No cravings at all, and feel better for it. Took me a while to give any e cig a try, this is my first and I'm very happy with it. Wild Berries is my choice, one of the new flavours. The pen is so easy to use, and charges very quickly. The official Vype carry case has been out of stock for a long time, but a search on e bay found a similar one at a third the price. I would recommend this product to anyone thinking of giving the boot to smoking... A thing that I was beginning to think was beyond me. Thank You Vype.”

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Posted 8 years ago

Hello Kevin. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“dont make me happy it is my wife that uses it but she love.s it”

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Posted 8 years ago

Hello Richard and thank you for your feedback. We are glad to hear that your wife is enjoying her Vype device. If you or Mrs Adamson need to contact us regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350, or by email: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“I have not received my order.”

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Posted 8 years ago

Hello Huw and thank you for your feedback. We were sorry to hear that you did not initially receive your order, but we are pleased you have now received this. If you have any further queries, please do not hesitate to contact the Customer Care Team on 0800 133 7350 (between the hours of 09:00-17:00 Mondays - Fridays) or by email at info@govype.com.

Posted 8 years ago

“Five stars for the e-pen ideal cigarette replacement, however one star for e-stick as not enough refill flavours and it needs recharging too often even after and or during the use of the same refill”

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Posted 8 years ago

Hello Andrew. Thank you for your feedback. We are really pleased to hear that you are enjoying using your ePen. Regarding the eStick Maxx, we have forwarded your comments, to the relevant department. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Great quality liquids and reliable products. The mail order service is very prompt and efficient.”

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Posted 8 years ago

Hello. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“I stopped smoking real cigarettes within a week.”

Helpful Report

Posted 8 years ago

Hello. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“It's stopped me smoking and saved me money. No smelly hair or clothes”

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Posted 8 years ago

Hello. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Such a relief to have found an e-ciggarette product that feels so good to use but that also satisfies my cravings. Not only are the devices themselves of good quality, but the accessorises and liquid are great too. I haven't smoked a reqular cigarette since purchashing a Vype e-ciggarette product and I feel great! :)”

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Posted 8 years ago

Hello Roisin, and thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Easy to use and pleasant flavour”

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Posted 8 years ago

Hello Danielle. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Excellent product”

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Posted 8 years ago

Hello Scott. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Good product, good price, good service”

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Posted 8 years ago

Hello. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Vote E-cigarette has worked brilliantly for my partner. Trying to ring through as apparently what he uses has been re called to be told their offices are closed when apparently they open at 9am. It’s now 9.30 and I have to work. So not impressed with the customer service side at all”

Helpful Report

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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