VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

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“They are nice and easy to use and very clean to use with no messing”

Helpful Report

Posted 8 years ago

Hello John. Thank you for your feedback and we are glad to hear that you are enjoying using your device. If you need to contact us regarding your device or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on: 0800 133 7350, or email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“I have just qui smoking so easily... No more bad smelling fingers! It's just heaven! I have started with 18mg refills but am now switching from 0 to 6 and, seriously, I don't feel any frustration... Just one small detail : the 18 mg is quite heavy on my throat and it stings when I inhale it. Which is not at all the case with the other mg...”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We were sorry to read of the issues you have had with the 18mg eLiquid. A member of the Customer Care Team will contact you shortly.

Posted 8 years ago

“excellent e-cig bought it for my wife she loves it”

Helpful Report

Posted 8 years ago

Hello Peter and thank you for your feedback about your device. If you have any queries about your device, you can contact the Customer Care Team on, 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays) or by email at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“its my second one thank you i would recomend this product to others”

Helpful Report

Posted 8 years ago

Hello Malcolm. Thank you for your feedback and we are glad to hear you are enjoying using your Vype device. If you have any further queries about any of our products, the Customer Care Team can be contacted on 0800 133 7350 (09:00 - 17:00 Mondays - Fridays) or by email at - info@govype.com.

Posted 8 years ago

“I bought the Vype e-cigarettes to give up smoking. I was recommended these buy a staff member who also users them. I was not sure if they was the right choice at first but I have not looked back they solve the craving and they are spot on. No need to use a messy refill liquids like other e-cigarettes just screw in another refill then you are up and going. The taste is good. What a great product.”

Helpful Report

Posted 8 years ago

Hello Lee. Thank you for your feedback. We are pleased to hear that you are enjoying using your Vype e-cigarette device. If you have any queries about any of our products, you can contact the Customer Care Team either by telephone on - 0800 133 7350, or by email at - info@govype.com, and a member of the team will be happy to help you.

Posted 8 years ago

“Great product and service. Very happy too. Thank you.”

Helpful Report

Posted 8 years ago

Hello Sheila. Thank you for your feedback. We are glad to hear, that you are enjoying using your device. If you have any queries, about any of our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on, 0800 133 7350, or by email at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Find them very useful when doing my hobby as instead of cigarette I use my pebble.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. If you have any queries regarding any of our products, you can contact the Customer Care Team on, 0800 133 7350 or by email at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“I press the button 3 times quickly to switch on, then inhale, it seems to switch itself off because I cannot inhale any more. Then I press 3 times again and then I can inhale. Is this how it works?”

Helpful Report

Posted 8 years ago

Hello Jan. Thank you for your feedback. A member of the Customer Care Team will contact you shortly.

Posted 8 years ago

“They didn't. New battery just charged only letting me inhale once then it starts flashing red. Don't know what the problem is.”

Helpful Report

Posted 8 years ago

Hello Jan. Thank you for your feedback. We were sorry to heat of the issues you have been having with your device. A member of the team will contact you shortly.

Posted 8 years ago

“Just purchased a pebble. Terrible. Each of the refills last a day, the bottles for the tank I usually use last me a week. The battery doesn't seem to last more than a couple of hours. Think I may have wasted a reasonable amount of money trying something new.”

Helpful Report

Posted 8 years ago

Hello Mark. Thank you for your feedback. We were sorry to read of the issues you have had with your device. The battery on the Pebble should last around 6-9 hours, depending on usage. Also, if the light on the device turns red, there should still be around 50% battery life on the device. If you do experience any further issues with your device, the Customer Care Team will be more than happy to assist and try and resolve the issue for you. They can be contacted either by telephone on: 0800 133 7350 (between the hours of 09:00-17:00, Mondays - Fridays), or by email at: info@govype.com.

Posted 8 years ago

“Has helped me stop smoking 18 months now. The only draw back is outlets don't sell the lower nicotine cartridges.”

Helpful Report

Posted 8 years ago

Hello Jamie. Thank you for your feedback, regarding your device. You may be interested to know, that if you have a look at our website, there you will see more flavours and strengths for your device at www.govype.com. If you have any further queries regarding any of our products, you can contact the Customer Care Team on - 0800 133 7350, or by email at - info@govype.com.

Posted 8 years ago

“After years of trying and failing at quitting the fags. I can now say I'm a non smoker. Vype only. It was so easy with vype. Recommend to anyone. I only wish there was more variety of flavours i.e pineapple or just fruit flavour. And I wish you can purchase a variety of flavours in a pack. Having to buy 3 of each is a bit annoying!”

Helpful Report

Posted 8 years ago

Hello Pauline and thank you for your feedback. We are glad to hear that you are enjoying using your device. We constantly review our ranges, so we will also pass on your feedback regarding more flavours, to the relevant team. If you have any further queries regarding your device or our eLiquid Bottles or Cartridges, you can contact the Customer Care Team on, 0800 133 7350 (lines open from 09:00 - 17:00 Mondays - Fridays), or by email at, info@govype.com.

Posted 8 years ago

“Satisfying and so easy to use”

Helpful Report

Posted 8 years ago

Hello Gail. Thank you for your feedback and we are glad to hear that you are enjoying using our products. If you need to contact us regarding your device or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on: 0800 133 7350, or email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Great quality, value for money and very reliable”

Helpful Report

Posted 8 years ago

Hello Steven. Thank you for your feedback and we are glad to hear that you are enjoying using your device. If you need to contact us regarding your device or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on: 0800 133 7350, or email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“E box is great, easy to order, and get juices delivered to your door.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are pleased to hear, that you are enjoying using your eBox device. If you need to contact us about any of our devices, or eLiquid Bottles or Cartridges, you can contact the Vype Customer Care Team, on 0800 133 7350, (Mondays - Fridays between 09:00 - 17:00), or by email at, info@govype.com, and a member of the team will be happy to help you.

Posted 8 years ago

“I haven't smoked a cigarette for 3 years. But still get the same satisfaction from vapin at a lot less cost.”

Helpful Report

Posted 8 years ago

Hello Anthony and thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype device. If you need to contact us about any of our devices, or eLiquid Bottles or Cartridges, you can contact the Vype Customer Care Team, on 0800 133 7350, (Mondays - Fridays between 09:00 - 17:00), or by email at, info@govype.com.

Posted 8 years ago

“Only worked for 3 days. Won't charge. Shop I bought it from have refused to change it.”

Helpful Report

Posted 8 years ago

Hello Tracy. Thank you for your feedback. We were sorry to hear of the issues you have experienced with your device. A member of the Customer Care Team will contact you shortly.

Posted 8 years ago

“I think Vype e cigarettes are the best, I've tried other brands of electronic cigarettes which I wasn't very impressed with, but the day I started with my e pen I've never looked back.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 8 years ago

“I have been using the Vype Pen and it has been a great help in me stopping smoking. I've just got the Pebble and I'm not sure about it. I feel it just may not be for me, although I do like that it is small”

Helpful Report

Posted 8 years ago

“Easy to use,and put together,can use anywhere which is a plus, find vapour bitter but getting use to it, would recommend especially if you giving up cigarettes”

Helpful Report

Posted 8 years ago

Hello Esme. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 8 years ago

VUSE is rated 4.5 based on 6,348 reviews